"Was delayed and showed up later than expected only to find that they'd cancelled my booking. I stay at hotels a lot for work and had run into the issue before had never, ever had a hotel not honor the original booking and just reprocess the room. But even though Brie, the woman checking me in, *confirmed* they'd received the booking and my pre-payment, seemed almost gleeful in saying that they would not honor it because I'd booked through a third-party website. I had to call expedia and spend...

"Room was clean and comfortable, AC was working perfectly and location is great, near a lot of food options"