"Contaced the front desk twice to say the aircon wasnt working and the room temp was going up, ended at 26c... never had oneone come and look/ fix. Bit as important the tv didn't work either. When your paying £190 for one night and we are in a heatwave not very happy!"

"I spent the late afternoon sitting round the lake, it was very relaxing and pretty view. My evening meal was nice as was my breakfast. Great for a stop over."

"Quite booring hotel and there was empty beerbottles under the bed wich tells me the cleaning wasn´t that great. "

"The staff made me feel welcome as a solo traveller on a large busy hotel, and accommodated my bike which was amazing. Thank you"

"I was staying at this hotel for 5 days. The property was clean and outside was well maintained. However of all the hotels I’ve been to, I’ve never experienced NOT having a mini fridge or microwave. So for me who has small kids this definitely would not be ideal.(my kids were not on this trip) This was a huge inconvenience. There menu options in my opinion wasn’t the best and pricy. They don’t warm up outside food. So for that reason alone I wouldn’t come back to this location. Not all holiday...

"Decent hotel, not as close to Stanstead as initially expected, but there is a very handy regular shuttle bus to and from the airport. Only downside is that the rooms are very noisy, you can definitely hear what sounded like planes taking off well in to the night."

"Lovely staff fantastic welcome lovely atmosphere"

"Here again for another cycling race at Gravesend. There are closer hotels, and we are only here for the electricity, but without that tie, would we still stay here? Well looked after and made to feel at home, so probably yes."