"Rude check in staff set the tone for a bad experience. It only got worse from there. Tv failed to work. Initially told would us we would need to reset the tv ourselves. Upon that not working front desk said she was not trained on how to resolve it. Called a manager who talked her through efforts that did not resolve the problem. Maintenance was to come by and after 40 minute wait was unable to resolve problem. Would not offer another room or any form of discount for inconvenience or poor...

"We had a good experience."