"No coffee maker, refrigerator or microwave in the room…. card keys have been deactivated/not worked on 3 of my stays here, leaving me a long walk to the desk and quite a wait for the desk people to be available. HOWEVER, the desk person was helpful, going up stairs to let me in without complaint, and apologized that he couldn’t immediately replace my key due to the card maker being down. I can say that the rooms are clean, the towels are somewhat plush, the staff are friendly and polite....
"No coffee maker, refrigerator or microwave in the room…. card keys have been deactivated/not worked on 3 of my stays here, leaving me a long walk to the desk and quite a wait for the desk people to be available. HOWEVER, the desk person was helpful, going up stairs to let me in without complaint, and apologized that he couldn’t immediately replace my key due to the card maker being down. I can say that the rooms are clean, the towels are somewhat plush, the staff are friendly and polite....
Rachel