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"Lovely hotel.... friendly staff"

"Very nice hotel, staff were professional, helpful and courteous, plenty of parking, quiet area but not too far from shopping"

"I stayed here one night for a conference. It was better than I expected for the price. The staff were friendly and helpful in answering my questions. Pro tip: Enter :U Mass Parking Garage" in your GPS for best results. "

"We had a wonderful stay at this hotel although just for one night. The hotel was everything that other reviewers on Hotels. com mentioned; exceptionally clean and friendly staff. Breakfast was very good with a variety of choices available and coffee in the lobby was exceptional (rich and not watered down...even the decaf!) One piece of constructive feedback: I have arthritis and very small hands. I had difficulty with the squeeze bottles in the bathroom for lotion, soap, etc...perhaps this could be looked at; also as my husband was with me he was able to assist and I did not need to request any assistance from Guest Services. We would definitely visit this hotel again if we are in the Chicopee area. "

"it was okay"

"Two elderly ladies traveling around and it’s always pleasant when we have such a restful Secure stop. The General Manager came out to greet us personally and helped with a dinner suggestion. Our room was immaculate shower was piping hot bedding was comfy. We’d come again!"

"It was in good condition and there was plenty of space to walk my dog which is why I stay at Red Roof Inns."

"Friendly staff. Clean facility. Their continental breakfast is beyond continental. It has a very good variety for food."

"Great breakfast included "