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"Small room, very clean with coffee/tea making facilities and complementary bottled water. Right in Terminal 3 so very convenient as we had a 6.55 flight. Toiletries, clean white towels provided at a great price. "

"Clean, convenient, modern, great breakfast buffet, good parking onsite"

"From check in to check out the staff and the premises were as expected and the staff were very friendly and helpful. Being from another country they were able to clue us in to some local things that helped with our trip."

"This hotel was an impulse book on my part. After getting the bus from terminal 2 to the hotel,everything was great.I book rooms with a runway view. The rooms were clean,comfortable and well equipped. The staff in every area of the hotel were outstanding. We had drinks and bar snacks from the bar area, excellent sellection of food and drink. Breakfast was buffet style full english and continental, and all superb. Id stay here again if ever i return to london heathrow. "

"Great concept, comfortable, great breakfast, location and staff."

"Great location to T5 "

"I adored this hotel. Check in was swift and efficient. Everyone seemed to know the information I needed about how to reach the airport on foot this morning. Had a great dinner in the Apron Bar with a lovely server, Satnam. She was very efficient, discreet and kind. I would definitely stay here again if flying to or from Heathrow. My family travels a lot and I will share this experience with them. Thank you."

"Great staff"

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."