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"It was a good comfortable stay."

"The property is clean and convenient but the room is starting to show the age so a refresh is needed. "

"Overall it was pretty good "

"I was very impressed with the property and the hotel as a whole! Our flight got delayed and we missed a day and the hotel was kind enough to hold onto our reservation even though it was clearly a popular time for tourists. They also checked us in extremely late and treated us with kindness all the way through. The staff was always courteous, kind, and helpful in making us feel comfortable during our stay and also helped me with a broken dryer that I was trying to use, and never once acted like it was something that was annoying or too difficult. To top it all off, this hotel was right in the heart of Seoul and was perfect to go literally anywhere there! We checked off just about everything we were looking to do in the time we were there and it was in large part due to the centrality of the hotel's location. I can't recommend this place enough and I know that if we ever come back to Seoul, we will certainly look to stay here first!"

"김포공항 이용하고 종로,광화문쪽 방문하기 좋습니다. 5호선 접근성이 좋고 호텔 시설도 서비스도 좋습니다. 출장 시 계속 이용할 예정입니다."

"Pleasant hotel with charming and helpful staff, great cafe and excellent rooftop restaurant. Breakfasts are mega. Wonderful kingsized bed, strange transparent glassed-in bathroom. Who needs to be seen in the shower or on the toilet?? On a hilly slope for those with walking issues, please note, but relatively near subway, and across the road from airport limousine bus. Many good cafes in area."

"Love the pool. But it was closed every time I wanted to swim. From 12 - 1:30pm every day."

"The Lotte services is impeccable!"

"Very clean, staffs are super friendly. Close to everywhere "