Find all hotels by Best Western in Solingen from SAR 253

"Room was clean but so small for 2 adult + 2 child. Hotel did not put baby cot desoite requesting one.there were no amenitşes in the room for any of us , including the baby. We had to requested from reception."

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"Good"

"Amazing property! Top notch all around."

"Room Had very strong bad smell and Cigarette Smell ( Room 440 ) however reception did not accept to change the room. Also the hotel does not even provide toiletries at all , you just get all-in-one hair/body shampoo/wash. no ear buds, shower cap, not even tissue box ( hand/face issues ) !!! moreover, the room does not have a fridge , does not have hot water kettle !! Pillows are extremely cheap quality. The sound proof is ZERO .. you can hear people walking and speaking very clearly finally the breakfast was extremely basic .. not worth the money , you can not order basic omelet .. I recommend to stay away and book at Holiday Inn Holiday hotel which is Next door to it."

"Excellent breakfast, best I've had for some time. Room was spacious and light. Very helpful staff."

"Very friendly staff "

"Room was clean and modern and staff were friendly and very accommodating! "

"I have stayed at the Dorint multiple times in the past and have always looked forward to returning, which makes this experience particularly disappointing. Upon check-in, I was assisted by Corinna Submann, and the interaction was unprofessional and unwelcoming. I felt as though I was being accused of attempting to underpay for my room due to the reservation showing one person. Prior to arrival, I had messaged the hotel indicating that there would be two guests and that I required two beds. The room I was initially assigned was a superior room with only one bed. As I was traveling with a coworker, this was not acceptable. I returned to the front desk and was downgraded to a smaller room with two beds. The interaction at the desk during this exchange was again unfriendly. I had booked and paid for what I understood to be a higher-category room and requested a credit to reflect the downgrade and the fact that the room did not meet the expectations of my reservation. I was told this was not possible and that it was Expedia’s responsibility. After spending several hours communicating with Expedia, they informed me that any refund or adjustment was the hotel’s responsibility. No resolution was offered. In addition to the room issues, several aspects of the hotel were below the standard I expect from a four-star property: - The main entrance door was not functioning. - Lobby furniture had been removed. - Tiles in common areas were cracked and in poor condition. "