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"My stay in the Hyatt Centric was great. Hotel is situated at a very convenient place surrounded by greenery all around. Our check in was so smooth. We were briefed about all the facilities in the hotel at the reception. Room was nice, neat and clean and view of the rose garden was very good. Food in the restaurant was very good and the service was superb. Aayush in the restaurant was extremely helpful and he took care of us every day. He provided s outstanding service and made us feel at home. He is very professional and knows his business very well. He went all out to help us. "

"Best place to stay in Shimla."

"This property is excellent to relax n enjoy. Hospitality is superb and not to miss the food.I went with my family last week only. Every staff was so courteous , caring and affectionate that I really wanted to extend my stay. Food was superb except the samber that was a bit on the sweet mode . I think it should be changed as those who want sweet taste can add sugar but reverse cant be done. Otherwise must visit place😊"

"Nice"

"Excellent service and property. Not sure any hotel will be better in vicinity. "

"Good hotel"

"All good, lots of breakfast options. Staff is excellent. Property is good outside and amenities as well. Some rooms have broken or old fixtures in the room and washrooms."

"Excellent"

"Front desk girl could be more professional and polite. If they ask for “2nd ID”, it means another id of same person and not the other person. Could have simply asked for ID of other guest and not try to show arrogance."