"The staff were lovely and we had a great welcome. The club room was small and smelt musty. We put on the heating as the room was freezing when we arrived, it then got too hot, opened window to find thick black mildew. Pillows are hard. Swimming pool tiny and chaotic It's such a pity, as we normally really enjoy village hotels"

"Hotel is rundown and the overall cleanliness and experience was poor."

"The lady on reception on Saturday morning was very good. Also the chap on reception on Friday evening"