"Biggest problem: The lifts weren’t enough to service such a massive tower, every trip in/out took more time than necessary. And the food needs a major improvement. Room service and housekeeping was very slow. Otherwise, the room itself was nice."
"The staff were really nice and friendly polite and helpful. Especially NATA KURNIA and TABRONI who cleaned my room most days. The breakfast was really good with the range of things and you could adjust the order. I like a three egg omelette. The biggest disappointment was the dining room restaurant at night. Very limited menu and consequently very few people went there. This could do with a major improvement."