"It was clean and well maintained but no swimming pool and the ac didn't cool the room the way I needed
I have seizures so a cold room is important.
Other then that staff was amazing and hotel itself is in fact beautiful. It's still worth the experience if they upgrade the ac and have the pool running it would be fantastic
One day I look forward to returning i hope these get fixed because both me and my fiance really enjoyed our stay."
"Not all staff were helpful in getting us a grab or GoCar and pushed Bluebird which does not offer fixed price and has a bad reputation. Why push it when we specifically ask for other rides. They need to listen to the guests."
"It’s an apartment hotel with one or two bedroom apartments
Good location close to Plaza Festival, and Epicentrum
Breakfast is more Indonesian style but has eggs cooked as you ask.
All staff friendly"
"Biggest problem: The lifts weren’t enough to service such a massive tower, every trip in/out took more time than necessary. And the food needs a major improvement. Room service and housekeeping was very slow. Otherwise, the room itself was nice."