"Do not book the Studio room! Upgrade to the Villa or don’t stay here. The Studio rooms are barely bigger than a prison cell and are nowhere near 5 star hotel quality. The property is neat and the staff are so nice. Just don’t book the Studio rooms. "

"What a find. Quiet secluded luxury property comprising originally two houses, now a high end function venue. Beautifully kept grounds and interiors. Great amenities and nice pool area. 12 mins drive from B Bay. Top marks."

"The room was not properly cleaned and, in all likelihood, had not been for some time. Shards of broken glass were scattered around on the floor, shower cubicle was very slippery as had not been properly cleaned beyond a cursory wipe-over. Somehow the front desk staff were critical of US for not notifying them earlier - not a very friendly or empathetic response."

"We booked at Reflections, Lennox Head. No check-in codes and details had been sent, we phoned and were promised to be sent shortly. We checked upon arrival at 5.30 and none had been sent, we phoned phoned after hours a few times - but no answer. We were unable to stay and had to book elsewhere. Explaining this to them the following day resulted in abuse and no refund. A week later Expedia sought a refund for us, and Reflections has refused - stolen our money and lied. Avoid at all costs!"

"The cabin was in terrible condition. It felt dirty and worn out. Staff were friendly and helpful. Pool looked lovely. I didn’t actually realise that a ferry had to be taken to reach the resort. I wouldn’t stay here again as it was isolated and I wanted to be closer to Ballina."

"Zoe welcomed us with a friendly smile and was very helpful. The place is very cute, has character and was quite comfortable."

"Crystalbrook was an absolute gem of an escape. Surrounded by beautiful nature and tranquil surroundings, it was the perfect place to unwind and recharge. The staff were exceptional throughout my stay, warm, welcoming, and genuinely attentive. A special mention to Hugh, whose charisma, kindness, and friendly nature made the experience even more memorable. He is an absolute sweetheart and a real asset to the team. The coffee was fabulous, the amenities were outstanding, and every detail seemed...

"All aspects of the property were excellent. Location was ideal for our needs."

"We had the pleasure of staying in villa #1. The space was perfect for our needs and the outlook was peaceful and relaxing. Bangalow township is less than a 5 minute drive or a leisurely walk of 20 minutes."

"Slightly dated motel but ok for night or two . Few minutes walk to Lennox head front easily drive to Byron bay"

"We had a one night stay in the 3 bedroom apartment at the Richmond Motor Inn last week. The apartment was large and well equipped with three reasonable sized bedrooms. Everyhting was clean and we had a comfortable stay."

"Laura is the best, always prepares for my arrival and looks after me even when I have forgotten items after check-out. It’s a comfortable home away from home for me when travelling for work. "

"We loved our stay at the tiny house! it was clean and cosey, I thought it was a lovely welcoming touch to have the radio on as we entered the house. Because of the bad weather (always happens to us, when we go away it rains) we were glad of the covered deck outside. We had a cheeky possum visit on the Friday night, we loved that, the lush rain forest foliage made us think we were alone and couldn't really see neighbours. The only thing I would have appreciated was to have previous knowledge of...

"We were very happy with our last-minute decision to stop and stay at the drifter in Byron Bay. Staff was extremely accommodating both upon arrival and departure. Location is very handy to everything. We enjoyed our stay thank you."

"we enjoyed how peaceful and quite it was"

"Shower rose was leaking toilet seat was loose coffee cups were stained and didn’t fit under the coffee machine carpet was so worn but the balcony was very good plenty of space it could be a good apartment just needs updating and there were fixed up paint patches everywhere we would give it about a five out of 10"

"Parking at door, restaurant on site & the food was delicious, friendly staff. Couldn’t fault it"