"We stayed in a family room. As soon as we checked in, it was clear the room had not been cleaned - old clothes on the floor and food in the fridge area. We requested the room be cleaned again. Unfortunately it was clear on other days the room wasn’t being hoovered, no new bin liners etc.
We had constant issues with our pass locking us out the room. We had a baby so this was very inconvenient but the reception desk did not apologise despite our being upset.
The breakfast is excellent and the...
"We stayed in a family room. As soon as we checked in, it was clear the room had not been cleaned - old clothes on the floor and food in the fridge area. We requested the room be cleaned again. Unfortunately it was clear on other days the room wasn’t being hoovered, no new bin liners etc.
We had constant issues with our pass locking us out the room. We had a baby so this was very inconvenient but the reception desk did not apologise despite our being upset.
The breakfast is excellent and the...
Katherine