"The room was great. Everything was modern and comfortable. The check-in process is scary if you wait until the last minute. I accept most of the responsibility, but I wish I would have received a warning e-mail for not checking in the day before. Just an email that would make me acknowledge the automated process that I would be entering into and without help from staff on site. We were on a 42 day trip with 14 different hotels, so we were spoiled by most of the hotels that had staff to assist...

"Mucho calor y necesitas cambios en los muebles y fixtures"

"I had an overall good stay at this property, but there are a few things future guests should know before booking. The location is excellent. There are several restaurants and places to eat nearby, a great supermarket right next door, and even a delicious ice cream shop within walking distance. The area is quiet, and the property was very clean. Since it operates more like an apartment-style accommodation, I rarely saw other guests, which made for a peaceful stay. Customer service was...

"This location is a bus ride From the center of Lucerne. Not terrible but keep it in mind if you have luggage. It is close to the bottom of the Pilatus lift, so that’s an advantage. Room is quite small. Shared kitchen, bathroom and common space. Private shower. Overall it was good and worth the price"