See all properties

The Ritz-Carlton, Millenia Singapore

5.0 star property
Family-friendly Singapore hotel connected to a shopping center, steps from Marina Square

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Millenia Singapore

Daily buffet breakfast (SGD 62 per person)
Deluxe Room, 1 King Bed, Non Smoking, City View, High Floor (Elevated Kallang) | 1 bedroom, premium bedding, down comforters, minibar
Executive lounge
Reception
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas

Popular amenities

  • Free WiFi
  • Housekeeping
The current price is SAR 1,612
SAR 1,932 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Deluxe Kallang)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking, City View (Deluxe Kallang)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed with Sofa Bed, Non Smoking, City View (Grand Kallang)

Grand Room, 1 King Bed with Sofa Bed, Non Smoking, City View (Grand Kallang) | 1 bedroom, premium bedding, down comforters, minibar

Grand Room, 1 King Bed with Sofa Bed, Non Smoking, City View (Grand Kallang)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Bay View

55-inch LED TV with cable channels, Smart TV, Netflix

Deluxe Suite, 1 King Bed, Non Smoking, Bay View

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 72 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed with Sofa Bed, Non Smoking, Bay View (Grand Marina)

Grand Room, 1 King Bed with Sofa Bed, Non Smoking, Bay View (Grand Marina) | 1 bedroom, premium bedding, down comforters, minibar

Grand Room, 1 King Bed with Sofa Bed, Non Smoking, Bay View (Grand Marina)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 51 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View, High Floor (Elevated Kallang)

Deluxe Room, 1 King Bed, Non Smoking, City View, High Floor (Elevated Kallang) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking, City View, High Floor (Elevated Kallang)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Bay View (Deluxe Marina)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds, Non Smoking, Bay View (Deluxe Marina)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 51 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View, High Floor (Elevated Kallang)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds, Non Smoking, City View, High Floor (Elevated Kallang)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 Bedroom Suite, 1 King Bed, Non Smoking, Bay View, Club Access

1 Bedroom Suite, 1 King Bed, Non Smoking, Bay View, Club Access | 1 bedroom, premium bedding, down comforters, minibar

1 Bedroom Suite, 1 King Bed, Non Smoking, Bay View, Club Access

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 102 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking, Bay View

55-inch LED TV with cable channels, Smart TV, Netflix

Premier Suite, 1 King Bed, Non Smoking, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 72 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Suite, 1 King Bed, Non Smoking, Bay View

View from room

Club Deluxe Suite, 1 King Bed, Non Smoking, Bay View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 72 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Twin Beds, Bay View

55-inch LED TV with cable channels, Smart TV, Netflix

Deluxe Suite, 2 Twin Beds, Bay View

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 72 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Room, 2 Twin Beds, Non Smoking, Bay View, High Floor (Club Deluxe Marina)

1 bedroom, premium bedding, down comforters, minibar

Club Deluxe Room, 2 Twin Beds, Non Smoking, Bay View, High Floor (Club Deluxe Marina)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 51 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Room, 2 Twin Beds, Non Smoking, City View, High Floor (Club Deluxe Kallang)

Executive lounge

Club Deluxe Room, 2 Twin Beds, Non Smoking, City View, High Floor (Club Deluxe Kallang)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Room, 1 King Bed, Non Smoking, City View, High Floor (Club Deluxe Kallang)

1 bedroom, premium bedding, down comforters, minibar

Club Deluxe Room, 1 King Bed, Non Smoking, City View, High Floor (Club Deluxe Kallang)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View (Deluxe Kallang)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds, Non Smoking, City View (Deluxe Kallang)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bay View (Deluxe Marina)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking, Bay View (Deluxe Marina)

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 51 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, 1 King Bed, Non Smoking, Bay View

55-inch LED TV with cable channels, Smart TV, Netflix

Club Premier Suite, 1 King Bed, Non Smoking, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 72 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room, 1 King Bed, Non Smoking, Bay View, High Floor (Club Deluxe Marina)

Club Deluxe Room, 1 King Bed, Non Smoking, Bay View, High Floor (Club Deluxe Marina) | Lounge | Serves lunch and dinner

Club Deluxe Room, 1 King Bed, Non Smoking, Bay View, High Floor (Club Deluxe Marina)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 51 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Outdoor pool

COMO Metropolitan Singapore

Orchard
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 58 reviews
The price is SAR 891
SAR 1,068 total
includes taxes & fees
22 Aug - 23 Aug
COMO Metropolitan Singapore

About the neighborhood

Map
7 Raffles Avenue, Singapore, 039799

What's nearby

  • Singapore Flyer - 5 min walk - 0.5 km
  • Marina Bay Street Circuit - 7 min walk - 0.6 km
  • Gardens by the Bay - 8 min walk - 0.7 km
  • Suntec Convention & Exhibition Center - 8 min walk - 0.8 km
  • Marina Bay Sands Casino - 10 min walk - 0.9 km

Getting around

  • Promena Station - 7 min walk
  • JB Sentral - 27 min drive
  • Singapore Changi Airport (SIN) - 25 min drive

Restaurants

  • ‪Morton's, the Steakhouse - ‬4 min walk
  • ‪Hong Kong Zai House of Dim Sum - ‬3 min walk
  • ‪Colony - ‬1 min walk
  • ‪Meidi-ya Cafe & Bar - ‬5 min walk
  • ‪Edge - ‬8 min walk

About this property

The Ritz-Carlton, Millenia Singapore

Family-friendly hotel near Marina Square
Located close to Millenia Walk and Helix Bridge, The Ritz-Carlton, Millenia Singapore provides an airport shuttle, a poolside bar, and a coffee shop/cafe. Indulge in a manicure/pedicure, a Thai massage, and reflexology at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and a Michelin star rated meal. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and tour/ticket assistance
  • Wedding services, 18 meeting rooms, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 608 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Baby baths, childcare services, and free infant beds
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 55-inch LED TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, DVD players, and electric kettles

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, Indonesian, Japanese, Korean, Malay

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Mandarin Oriental, Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 210 reviews
The price is SAR 1,641
SAR 1,968 total
includes taxes & fees
11 Aug - 12 Aug
Mandarin Oriental, Singapore

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (SGD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 62 for adults and SGD 31 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Colony
  • Colony Bakery
  • Pool Bar & Cabanas
  • Republic
  • Summer Pavilion

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Computer station
  • Conference center (38,266 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (37 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 32 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 119.9 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 62 for adults and SGD 31 for children
  • Airport shuttle fee: SGD 190 per vehicle (one-way, maximum occupancy 13)
  • Valet parking fee: SGD 15 per day
  • Rollaway bed fee: SGD 119.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Millenia Singapore
Ritz-Carlton Millenia
Ritz-Carlton Millenia Hotel
Ritz-Carlton Millenia Hotel Singapore
Ritz-Carlton Millenia Singapore
Ritz-Carlton Singapore
Ritz-Carlton Singapore Millenia
Singapore Millenia
Singapore Ritz-Carlton
Singapore Ritz-Carlton Millenia
Ritz-Carlton Millenia Singapore Hotel
The Ritz-Carlton, Millenia Singapore
Ritz Carlton Singapore
Ritz Singapore
Ritz-Carlton Millenia Singapore Hotel Singapore

Frequently asked questions

Does The Ritz-Carlton, Millenia Singapore have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is The Ritz-Carlton, Millenia Singapore pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Millenia Singapore?

Valet parking is available for SGD 15 per day.

What time is check-in at The Ritz-Carlton, Millenia Singapore?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at The Ritz-Carlton, Millenia Singapore?

Check-out is at noon.

Does The Ritz-Carlton, Millenia Singapore provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SGD 190 per vehicle applies.

Where is The Ritz-Carlton, Millenia Singapore located?

This family-friendly Singapore hotel is located in the entertainment district, within a 5-minute walk of Marina Square and Helix Bridge. Singapore Flyer and Esplanade Mall are also within 10 minutes. Promena Station is 7 minutes by foot and Esplanade Station is 11 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Ritz-Carlton, Millenia Singapore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1006 reviews
Rating 8 - Good. 121 out of 1006 reviews
Rating 6 - Okay. 33 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

nashat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly, and it's within walking distance to Marina Bay Sands and shopping areas.
Stayed 6 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, and convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Staff & service, amenities
Amazing staff, amazing hotel and an amazing stay in the ritz club
Stayed 3 nights in May 2025

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific property!! Highly recommend the club level. The service, location and overall property is amazing. It’s not as stuffy as the Raffles or Las Vegas vibe you get at the Sands. It’s the perfect mix between luxury, style and service.
Stayed 5 nights in Jun 2025

10/10 Excellent

Simin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Customer service for sure, but some furniture might need double checking
Stayed 6 nights in Jul 2025

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities
My stay was great. Perfect hotel to celebrate my birthday! I found the Ritz Millenia to be a bit stingy with the birthday compliments (no champagne, just little chocolates) considering I was there for five days. Nonetheless, I appreciate what was offered.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mitsufumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
It is the best view of the Bay !
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High marks all around from attentiveness of staff, quality of amenities and food services - a home away from home.
Stayed 3 nights in Feb 2025

10/10 Excellent

Subhechhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar that the staff at the Ritz Carlton have set in terms of customer service is something every hotel and resort should strive for! From check-in through the daily experience including breakfast, tea, coffee, roomservice and concierge, every single member does what it takes to make your experience a truly memorable one! I don't want to call it that they did above and beyond, as I believe the staff has been trained to make every customer's experience truly exceptional!
Stayed 3 nights in Jun 2025

10/10 Excellent

Wiqas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great service
Stayed 3 nights in Feb 2025

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, courtesy and professionalism. Concierge Guzman and Lina were exceptional of kind assistance at all time. Thank you.
Stayed 5 nights in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service from the staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

pratap

Liked: Cleanliness, staff & service, property conditions & facilities
we really like the property. close to all the attractions
Stayed 3 nights in Feb 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Very nice hotel and the staff is so polite.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Apr 2025

10/10 Excellent

TETSUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. The hotel staff were very kind and wonderful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz was amazing . Everyone was so accommodating and friendly. The room was outstanding. One of the best Ritz Carlton’s I have stayed at.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel dinner buffet I’ve ever had. The free-flow champagne package was also a great value. However, I haven’t received a reply to my email regarding late check-out, and it would be helpful if spa reservations could be made via WhatsApp or similar platforms.
Stayed 2 nights in May 2025

10/10 Excellent

sungmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amanda (check in) was very nice! Great Hotel - great staff. Fantastic ! I‘ll come back for sure.
Stayed 4 nights in Mar 2025

10/10 Excellent

ROGELIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive and very nice place to stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Feb 2025