"The staff are super helpful, even walking us up to our hotel room and showing is how to use the amenities. We even enrolled in their free fitness programs in the infinity pool! Super elite feeling!"
"We really enjoyed our stay, the location was handy for what we wanted to do - and when we arrived early to check in James was extremely helpful and polite and got us checked in early - we would definitely stay here again"
"The word luxury and excellence are insufficient to describe how amazing this hotel and its staff is. We were made to feel like royalty. From receipt of a fresh orchid on arrival to the special treats Ieft in our room daily the whole experience was just perfect. Joanne & Iris on reception made us so welcome and are an asset to the Shangri La as are all the staff especially in the Valley Wing where we stayed. Thank you for making our 25th anniversary so memorable and special xxx"
"Quick check in, very friendly and helpful staff. Room was spacious and clean. Convenient that it was right in a shopping mall so everything only a few steps away."