Smiling Hotel

Property class: 4

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Located close to Palm Container Night Market and Siem Reap Royal Residence, Smiling Hotel provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to a massage, a body scrub, or a facial at Smiling Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a coffee shop/cafe and a garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Executive Double or Twin Room

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

Superior Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

Deluxe Double or Twin Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Siem Reap, Smiling Hotel is connected to a shopping center. Siem Reap Royal Residence and Pub Street are notable landmarks, and travelers looking to shop may want to visit Palm Container Night Market and Old Market Area. Angkor Wat and Bayon Temple are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spa, or seek out an adventure with horse riding nearby. Visit our Siem Reap travel guide
Map
National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap, 855

What's nearby

  • A calm lake reflecting ancient temple structures and lush greenery under a cloudy sky.
    Charles de Gaulle Road
    5 min drive - 2.7 km
  • A calm lake reflecting ancient temple structures and lush greenery under a cloudy sky.
    Royal Garden
    5 min drive - 2.7 km
  • Psa Leu Market
    10 min walk - 0.9 km
  • Palm Container Night Market
    4 min drive - 2.3 km
  • Miniature Replicas of Angkor’s Temples
    5 min drive - 2.3 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    52 min drive

Restaurants

  • Mealea Watbo - Siem Reap
    4 min drive
  • Street 27 Restaurant
    3 min drive
  • Brother Bong Cafe
    2 min drive
  • Phum Stoeng Village
    14 min walk
  • Arun
    2 min drive

About this property

Smiling Hotel

  • Upscale family-friendly hotel near Siem Reap Royal Residence
  • Located close to Palm Container Night Market and Pub Street, Smiling Hotel provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to a massage, a body scrub, or a facial at Smiling Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
  • Other perks at this hotel include:
    • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking and valet parking
    • Limo/town car service, bike rentals, and express check-out
    • Express check-in, babysitting (surcharge), and free newspapers
  • Room features
  • All 236 individually furnished rooms boast comforts such as fireplaces and premium bedding, as well as thoughtful touches like first-run movies and pillow menus.
  • Extra amenities include:
    • Rainfall showers, designer toiletries, and deep soaking tubs
    • 32-inch LCD TVs with premium channels and first-run movies
    • Wardrobes/closets, separate sitting areas, and refrigerators

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Frequently asked questions

Does Smiling Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–10:00 PM.

Is Smiling Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Smiling Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Smiling Hotel?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Smiling Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–10:00 PM on request. A fee of USD 40 per vehicle applies.

Where is Smiling Hotel located?

This family-friendly Siem Reap hotel is located in the historical district, within 2 mi (3 km) of Palm Container Night Market and Siem Reap Royal Residence. Pub Street and Old Market Area are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smiling Hotel Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Says that they offer transfer and late check out until 00:30 which are both inaccurate. Stains on pillow and robes in the room, dated decor, wifi isn’t working, terrible breakfast. Not worth the money.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バスタブがあって良かった
Stayed 6 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Screaming kids at the pool was a real problem. I called the front desk twice but after being told they would let them know to keep the noise down the noise continued. After being on a plane 24 hours I needed sleep so finally went out and at 9:30 pm took care of the problem. I have children and Grandchildren myself and understand kids are kids but the screeching was unexceptable. Other than that breakfast was good and also the room and staff were great.
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Need to clean the bathroom more as my room had 4 crickets in there. Otherwise great and friendly service. Highly recommend this hotel to my friends and family.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms. Reception staff are friendly, accommodating helpful. Excellent.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, friendly and helpful staff. Giving ⭐🌟⭐🌟⭐.
Stayed 5 nights in Jul 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

an average place despite its grand entrance

breakfast was terrible no choice for westerners, no one spoke english, and no one helped in finding a table or guiding us to the food choices. maintenance poor lift not working properly, drain in hand basin blocked, chair in room broken.
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

スタッフに感謝

日本語が通じず困りましたが、かたことの英語と身振り手振りで説明していたら、スタッフの方が大変親切で非常に助かりました
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2017