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Golden Citadel Hotel

3.0 star property

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Photo gallery for Golden Citadel Hotel

Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Sports facility
1 bedroom, premium bedding, minibar, in-room safe
Breakfast, lunch, dinner served; local and international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Room service
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Balcony
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

Highlights

Balcony
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Family Room

Highlights

Balcony
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
National Road 6, Banteay Chas Village, Slorkram Commune, Siem Reap, 17252

What's nearby

  • Siem Reap Royal Residence - 2 min drive - 1.9 km
  • Angkor National Museum - 2 min drive - 1.6 km
  • Angkor Night Market - 3 min drive - 3.1 km
  • Pub Street - 3 min drive - 3.4 km
  • Old Market Area - 3 min drive - 3.4 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 55 min drive

Restaurants

  • ‪Pho Pho Restaurant - ‬6 min walk
  • ‪Peace Cafe - ‬3 min drive
  • ‪Mekola - ‬17 min walk
  • ‪Ngy Ky Restaurant - ‬6 min walk
  • ‪Phanha Khmer Restaurant - ‬16 min walk

About this property

Golden Citadel Hotel

Hotel near Angkor Wat
At Golden Citadel Hotel, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and an area shuttle
  • A front-desk safe, an elevator, and concierge services
Room features
All guestrooms at Golden Citadel Hotel feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and refrigerators

Languages

English, Khmer

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 55 reviews
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SAR 101 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: KHR 5 for adults and KHR 3 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • 4 steps to reach entrance
  • Elevator (59 inch wide door)
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KHR 5 for adults and KHR 3 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Citadel Hotel Siem Reap
Golden Citadel Siem Reap
Golden Citadel
Golden Citadel Hotel Hotel
Golden Citadel Hotel Siem Reap
Golden Citadel Hotel Hotel Siem Reap

Frequently asked questions

Does Golden Citadel Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Golden Citadel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Citadel Hotel?

Self parking is free at this property.

What time is check-in at Golden Citadel Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Golden Citadel Hotel?

Check-out is at noon.

Where is Golden Citadel Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of Psa Leu Market, Wat Bo, and Charles de Gaulle Road. Miniature Replicas of Angkor’s Temples and Royal Garden are also within 1 mi (2 km).

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Golden Citadel Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Stayed 2 nights in Jan 2025

6/10

夜遅くの到着となったため、無料ピックアップは使えないとのことでした。日本語版に片道送迎無料と書いてあったので、空港まで送るのはどうかというとそれはできないとの対応です。 また、4部屋に7人宿泊しましたが、電話が通じない部屋２、ポットがない部屋１、ドライヤーがない部屋１、グラスがない部屋２など、設備が記載と違っていました。 お部屋は概ね清潔でしたが、バスタオルがひどい。朝食はおいしく、量も十分でした。体調不良者がいたので夕食をレストランでとろうとしたらクローズだという。前日はオープンしていたのであてにしていたので大変でした。 価格を抑えて割り切って宿泊するにはよいと思います。
Stayed 3 nights in Feb 2020

8/10

The hotel is family owned and you couldn’t find nicer, kinder people anywhere. They treat their customers like family. They try their best to serve their clients and do a wonderful job. The only criticism is the location. The entrance is down an alley that looks pretty rough. There is garbage and discarded things in many places. That being said, there are families living in this alley and although it looks rough, we never felt unsafe walking down it. In fact you are likely to hear greetings from these people, especially the children who like to say ‘hello’ in English. In conclusion, the hotel is nice and clean, it is a bit sparse in decorations, the price is great, the pool is wonderful, and the owners and staff are the best. So long as the alley doesn’t bother you, I would recommend it.
Stayed 4 nights in Feb 2020

8/10

空港、アンコールワット、市街地に近くて立地が良かった。 ただホテルがメインの通りから少し入ったところにあるので、一人で夜は歩くのは少し怖いかも。 しかし、治安の悪さは感じなかった。 ホテル自体は清潔。 ただ鍵が閉まりにくかったり、トイレが流れにくい。 クーラーも温度調節ができなかった。 しかし、不自由するほどではない。
Stayed 3 nights in Jan 2020

10/10

低価格の割にアメニティが充実してて清潔。 最高のホテル。
Stayed 1 night in Aug 2019

10/10

清潔感あって綺麗だし何よりバスルーム、部屋も広々してて快適！最高だぜ！受付員も優しい人達ばっかで素晴らしいホテル!!
Stayed 1 night in Aug 2019

10/10

Me ha gustado todo la verdad pero lo que más sin duda ha sido su personal. Nos trataron de forma impecable en todo momento haciéndonos disfrutar de cAda momento. Todo han sido facilidades, sonrisas y predisposición a ayudarnos en cualquier cosa que pudiésemos necesitar. Simplemente excelente
Stayed 4 nights in Jul 2019

10/10

Can’ Think of anything wrong this hotel , owner , staff very friendly , the location is great , enjoyed it , the pool is clean , breakfast good plus , what more ?
Stayed 5 nights in Jul 2019

10/10

They really looked after us well! The room is clean, beds are comfortable, there is bathtub and separate good shower. Air con is strong and there's a balcony with a pool. They can look after transport to the temples, our driver was very nice always offering water, taking us up and down always smiling. A++ definitely recommend!
Stayed 3 nights in Jan 2019

10/10

L'hotel si trova leggermente fuori dal centro,ma la struttura complessivamente è buona,la stanza è grande,con balcone che dà sulla piscina sottostante. La zona è tranquilla e silenziosa,camera pulita,colazione semplice ma abbondante,provate il the caldo al limone,buonissimo!!!!! L'hotel è pulito,personale molto cordiale e gentile,servizio tuc tuc fuori dall' hotel (si può prenotere direttamente dall'hotel per visitare Angkor Wat,chiedete di Mister Dong!!!) Piscina un po piccolina,ma funzionale,con tante sdraio e lettini per gli ospiti,immersa nel verde. Super consigliato!!!
Stayed 4 nights in Nov 2018

10/10

Clean, safe, and friendly service!
Stayed 2 nights in Nov 2018

4/10

The hotel is located in a rural area. No street pavement. No sound insulation at all; Noises can be heard from outside of the room and downstairs. Towels are old and smell.
Stayed 2 nights in Nov 2018

8/10

Buona sistemazione, camera con letto grande e comodo.ottima colazione.umico inconveniente la doccia che ogni volta allargava tutto il bagno. Transfer aeroporto 5 €.perfetto. in città si mangia bene con 5/8 € il costo più alto è l,ingresso et ai templi.
Stayed 2 nights in Jan 2018

10/10

Bel Hotel con piscina un po fuori dalla zona mercato dove sono i locali, ma con un tuk tuk ci metti pochi minuti
Stayed 3 nights in Jan 2018

8/10

Stayed 1 night in Jan 2018

8/10

Problem with drain of the bathroom room 306
Stayed 1 night in Jan 2018

10/10

The staff and service was great. The hotel is a little away from the main areas but still very accessible .
Stayed 3 nights in Dec 2017

6/10

Clean room not as what expected.friendly staff,good food at their restaurant, but it’s nicer if all rooms are with veranda,location is not so good as we need to walk bit far from main road and tuktuk drivers are not so fluent in english have a hard time communicating with them.
Stayed 2 nights in Jan 2018

8/10

Super clean and great staffs. Quiet location. Far from noises of main area (2km). Wifi can be connected but no internet in room 504 and 506.
Stayed 2 nights in Jan 2018

10/10

화장실 수압이 좋고, 뜨거운 물이 잘 나옴. 객실도 깨끗하고, 수영장도 좋음. 다만 객실문 아래 틈으로 들어오는 아주 작은 벌레들은 어쩔 수 없는 것 같음. 직원들도 친절하고 밖에는 툭툭 기사님들이 계셔서 이동이 수월함.
Stayed 2 nights in Dec 2017

10/10

Sauberes neues Hotel. Freundliches Personal. Einziger verbesserungpunkt aus unserer Sicht ist die Flyer von den Anbietern der sightseeing Touren vorzuhalten. Die Zimmer sind neuwertig eingerichtet, wir haben uns hier sehr wohl gefühlt.
Stayed 4 nights in Oct 2017

10/10

Friendly and helpful staff, nice room, affordable price, good value for money. Highly recommend!
Stayed 1 night in Sep 2017