Find hotels in Siebengebirge from SAR 253

"Great place for last minute stay"

"Don't recommend. First you have to check in BEFORE you can park in the garage. Which means first I had look for street parking, then walk to the Hotel. It may not sound like that big a deal, but the Hotel is located next to a concert hall. So good luck finding street parking. Next they never cleaned room. House keeping literally skipped my room for the two nights I was there. The breakfast was also not very good. It was very small with little selection. It is in a nice location, next to the water and the rooftop bar was nice too. Otherwise, it is hard to recommend."

"Dear Hyatt Regency Köln Guest Relations Team, I am writing to formally express my dissatisfaction regarding an experience I encountered during my recent stay at your property in Cologne, Germany. Despite the restaurants on-site appearing to have available capacity on the evening in question, I was unfortunately unable to secure a dining reservation at either of the two hotel restaurants. As a result, I was compelled to leave the hotel premises and travel into the city centre in order to dine — an inconvenience that I had not anticipated, nor considered necessary given the facilities advertised as part of the guest experience. This situation had a significant impact on the overall enjoyment of my stay. As my evening was spent travelling to and from the city centre for dinner, I was subsequently unable to make use of the hotel's leisure facilities, including the swimming pool and spa areas, which I had very much looked forward to. I trust that this matter will be taken seriously and reviewed accordingly. I would welcome the opportunity to discuss this further and to understand what measures might be put in place to prevent similar inconveniences for future guests. Thank you for your time and attention. I look forward to your response. Yours sincerely,"

"Clean and modern room with very nice and spacious shower and bath!"

"Bezpłatny parking, bardzo dobre i urozmaicone śniadanie. W pokoju brak klimatyzacji, od strony ulicy hałas mimo zamkniętego okna. Bezpłatna woda w pokoju, czajnik, kawa/herbata."

"Fantastic stay, front desk staff was great, buffet was 100% worth it"

"I have stayed at the Dorint multiple times in the past and have always looked forward to returning, which makes this experience particularly disappointing. Upon check-in, I was assisted by Corinna Submann, and the interaction was unprofessional and unwelcoming. I felt as though I was being accused of attempting to underpay for my room due to the reservation showing one person. Prior to arrival, I had messaged the hotel indicating that there would be two guests and that I required two beds. The room I was initially assigned was a superior room with only one bed. As I was traveling with a coworker, this was not acceptable. I returned to the front desk and was downgraded to a smaller room with two beds. The interaction at the desk during this exchange was again unfriendly. I had booked and paid for what I understood to be a higher-category room and requested a credit to reflect the downgrade and the fact that the room did not meet the expectations of my reservation. I was told this was not possible and that it was Expedia’s responsibility. After spending several hours communicating with Expedia, they informed me that any refund or adjustment was the hotel’s responsibility. No resolution was offered. In addition to the room issues, several aspects of the hotel were below the standard I expect from a four-star property: - The main entrance door was not functioning. - Lobby furniture had been removed. - Tiles in common areas were cracked and in poor condition. "

"Good"

"Would recommend maybe a mini fridge in the hotel side if it was for longer stays. Otherwise I would definitely go back either way. Very spacious, very safe, very clean "