رحلات استجمام في Shynaanskiy من SAR 7,200

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The property is wonderful. I would definitely book a longer stay. My only complaint that I had was the location of my hotel room. I was given an ADA room near the elevator on a really busy floor (i.e. fitness, business centers, meeting rooms etc...) I would have preferred to be on a higher floor less traveled. Hopefully, the ADA rooms will be given to guest that actually need it. It's understood that the residents have the ocean views and that was totally ok.

Overall the hotel is in a great location. Initial service staff were accommodating and helpful, especially the bell staff. However, after checking in, any requests from the front desk takes quite a while. Valet charged me twice, no refund was provided despite acknowledgment only one evening of usage. We stayed for 5 nights in one of the two bedroom suites. For a 5 Star hotel, I expected more.