Find all hotels by Extended Stay America in Shrub Oak, NY

"Loved the cleanliness of my room and everything was perfect in it! I also loved the robe and slippers. It was a great help."

"They are seriously understaffed. The poor front desk person was doing everything. Housekeeping never showed up in the 4 days stay. We had to ask for towels and hair dryer after two days. Bathrooms on the lobby were out of service. We stayed at Hampton Inn many times but this was the worst experience... "

"Place needs a little TLC!"

"Room was neat and clean. Grounds are in horrible shape. I have a small dog and grass has not been cut yet this year. Arrived a little after 5:00pm and even with a reservation they did not have a clean room available. Was not able to get into room until a hour later. I remember when this hotel was built about 20 years ago. They really have let it become very run down."

"Bar and breakfast were good! Staff was always really friendly and helpful and professional. Beds were comfortable and the rooms were spacious and had a nice layout. The property and rooms were clean, although our room had a little bit of a funky smell at first. We would stay again. The location was super convenient for everything we wanted to do in the area. The train to get into the city was only a couple miles away."

"the air conditioner was working good"

"We just discovered this hotel right beside my doctor’s office. It was great, especially the hot breakfast."

"Clean room, great service, I would stay again"

"Clean room, polite and friendly staff, and nice location. "