"I’m a wheelchair user and booked an accessible king room. The doors were all wide enough to fit my all terrain wheelchair through and I could fit in the elevator with several people and the doors opened other side so no need to turn or reverse out.
Some mirrors were still positioned to standing height in the room though and demonstrated the importance of having an actual disabled person involved in your design process for accessibility. A beautiful room with an accessible wardrobe and mirrors in the doors I could see in.
The hotel has a revolving front door with an accessible door to the side and front desk staff were on it treating me like a queen when I arrived or left the hotel and never left me waiting. Always making sure everything was ok and checking in on me.
I need to thank Fotios Savva at guest relations because they really were the highlight of my stay and made me feel like if I needed anything they’d be right there to help me out.
Shoreditch was pretty accessible and amazing place to explore. I hope to stay here again."
Leonardo Hotel London Aldgate - formerly Hotel Saint
10/10 Excellent
"We loved staying in this hotel and room! Looks new and very clean. Staff very friendly and the location was perfect, just next to an underground station."
"Had a really nice stay! The staff are so friendly and helpful, from the doorman and the receptionists and beyond. the only issue was the AC in our room wasn’t working but it didn’t bother us, I’m sure if we said something they would have sorted it right away but we didn’t feel the need. When we told them in the morning they were very apologetic. The spa is really nice and the hotel overall has a luxury feel."
"this was one of the best stays i’ve had in a really long time. Hashi was amazing - she organised everything for my partners surprise birthday stay from start to finish. she even put a birthday cake in the room for us - the team were so lovely and accommodating. they bought complimentary drinks to the room and thought about everything upon our arrival. will 100% be staying here for the foreseeable. room service was also great!"