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"great hotel very special location"

"Beautiful hotel! Staff was very attentive and accommodating! Food was perfect; the breakfast buffet had everything you could ever want and it was all delicious! The dinners were excellent and memorable! Overall, could not have been better!"

"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"The hotel is beautiful and a nice retreat, but the hotel staff goes above and beyond to make sure you have a wonderful and welcoming experience."

"Very nice japanese style room and private onsen is worth it"

"The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening. "

"Staff was attentive, prompt, and kind. I stayed for four nights; one night I had forgotten to book a time slot for the onsen, and they still made sure I had one later in the evening. Above and beyond. Thanks! "

"Our room was awesome with a private onsen. Breakfast was great with lots of choices. "

"Overall this hotel was a great experience. The open air onsen was the star of the show. The view of mount fuiji was breathtaking! The one downside to this hotel was that there’s not a ton to do immediately surrounding the hotel, however it is literally right next to the station making travel convenient and easy. "