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"Comfortable all around with a good bed. Perfect place to stay before a flight. I highly recommend this hotel."

"I had not been a fan of onsens before this property. It was large enough that I didn’t feel claustrophobic or uncomfortable. The different pools and size allowed me to enjoy it for a couple of hours and not be bored. Moreover, it being at foot of Hell Valley made it a memorable site."

"the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area"

"One of our best stays in Japan. A very good hotel with all the amenities you need."

"Excellent hotel! Service, food and rooms were excellent! Wonderful view of lake Toya and Mt Yomei. "

"Very good breakfast and staff."

"Close to train station "

"We arrived before check in and the hotel offered to hold our luggage for us so we could explore Chitose without something rolling behind us. Then when we checked in, the staff put our luggage in our room! What a surprise and such a kind thought. Breakfast offered a lot of local favorites with a variety of choices. Thank you to all the hotel staff for your helpfulness and warm smiles."

"Fantastic location, bed and pillows very comfortable. Easy check in and check out. Amazing bakery in house. Free entrance to the incredible onsen across the street.Free parking . Very clean room and bathroom 10/10"