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"Good. But insufficient towel"

"Really loved my stay at the cross hotel. It’s well located in possibly the most touristy area of Osaka, which means you’re surrounded by great shopping , restaurants , and other things to do. Yet the room is well sound proofed. It’s a small room but that’s expected of the hotel rooms in japan. A very good sized bathroom! With some amazing amenities (even a hair straightener!!) (Also am always impressed with Japanese toilets but here it was even more functional with a dryer etc lol) Also location is terrific to travel as it’s in between different subway lines and a walking distance to the outstation Namba railway station. The staff are all very pleasant natured. Try their best to speak English and the front desk girls spoke very good English ! So I would suggest anyone going there to also learn a few words of Japanese as appreciation. Also breakfast is aplenty. Great options. Fresh milk shake ! The only thing that could be negative for the hotel to improve on is that they say their breakfast is till 10:30. You can only enter by 10:00 am. That’s fair. So if you’re allowing someone to enter for breakfast by 10:00 am you expect the person to eat some breakfast. But sadly on my first morning when I went at 10:00 am, I found them already cleaning up the buffet. People were just filling up plates with fruits and whatever left. And that’s it. By 10:10am everything was cleaned up by the staff. I left having eaten only a banana and coffee. Still other days I went early and enjoyed "