"服務人員很親切，日式早餐很道地"

"とても良いお部屋で、スタッフの対応も素晴らしかったです。"

"非常愉快且舒服的住宿體驗，客房十分乾淨，員工服務也都很棒，雖然因大雪被困在城崎溫泉，飯店十分盡力幫我們尋找交通工具。有自己的接駁車可以過去外湯區，整體住宿令人十分滿意，下次再來時，還是會選擇此飯店！"

"Room and environment is clean. Great staff. Making you feel at home. Good place for short stay. Near train station. "

"大浴場がリニューアルされていて綺麗で良かった"

"受付スタッフの対応が、質問事項の回答だけでなくプラスした事項まで案内があり、とても助かりました。"

"Staff were very friendly and the onsen in the hotel was very comfortable. Would recommend purchasing the dinner in advance but able to purchase the breakfast which we enjoyed thoroughly. "

"Kinosaki is such a beautiful community and this property was delightful. The room was a traditionally styled Japanese space and very comfortable. "