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Hotel New Palace

3.0 star property
Hotel in Shingu with a restaurant

Choose dates to view prices

Photo gallery for Hotel New Palace

Restaurant
Down comforters, desk, blackout drapes, free WiFi
Restaurant
Lobby
Public bath
Hotel New Palace offers a comfortable stay with amenities like laundry facilities and a restaurant. Connect to WiFi, enjoy buffet breakfast, or rent bikes to explore the surroundings. The overall condition of the hotel has impressed previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is SAR 288
SAR 322 total
22 Sep - 23 Sep

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Twin Room, Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Twin Room, Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Single Twin Room, Non Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Twin Room, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

Single Room-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Single Room - Non-smoking

Down comforters, desk, blackout drapes, free WiFi

Single Room - Non-smoking

  • Sleeps 1

Single Twin Room, Smoking

  • Sleeps 2

Double Room With Bath

  • Sleeps 2

Double Room With Bath

  • Sleeps 2

About the neighborhood

Shingu is home to Hotel New Palace. The area's natural beauty can be seen at Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and Yoshino-Kumano National Park, while Sato Haruo Memoria Museum and Kiwacho Mine Museum are cultural highlights.
Visit our Shingu travel guideOpens in a new window
Map
7683-18 Shingu, Shingu, Wakayama, 6470081

What's nearby

  • Kumano Hayatama Taisha - 12 min walk - 1.0 km
  • Kamikura Shrine - 17 min walk - 1.5 km
  • Kihocho Umigame Park - 8 min drive - 8.7 km
  • Kumano Nachi Taisha Shrine - 17 min drive - 20.8 km
  • Nachi Waterfall - 24 min drive - 21.4 km

Getting around

  • Kii-Katsuura Station - 25 min drive

Restaurants

  • ‪徐福寿司 駅前店 - ‬6 min walk
  • ‪陽香屋 - ‬8 min walk
  • ‪平成飯店 - ‬5 min walk
  • ‪らーめん　まるきよ商店 - ‬7 min walk
  • ‪新宮亭 - ‬3 min walk

About this property

Hotel New Palace

Property highlights
Hotel New Palace provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and smoke-free premises
  • An elevator, a vending machine, and a TV in the lobby
  • Luggage storage, free newspapers, and a banquet hall
  • Guest reviews speak well of the overall condition
Room features
All 93 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 21-inch LCD TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,540 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

This property does not allow children

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1540 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL NEW PALACE Shingu
NEW PALACE Shingu
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu

Frequently asked questions

Is Hotel New Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Palace?

This hotel doesn't offer parking.

What time is check-in at Hotel New Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Palace?

Check-out is at 10:00 AM.

Where is Hotel New Palace located?

Situated in Shingu, this hotel is within a 15-minute walk of Sacred Sites and Pilgrimage Routes in the Kii Mountain Range, Sato Haruo Memoria Museum, and Kumano Hayatama Taisha. Kamikura Shrine and Yoshino-Kumano National Park are also within 1 mi (2 km).

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Hotel New Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 227 reviews
Rating 8 - Good. 90 out of 227 reviews
Rating 6 - Okay. 25 out of 227 reviews
Rating 4 - Poor. 1 out of 227 reviews
Rating 2 - Terrible. 4 out of 227 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

william

Liked: Amenities
This was a nice place to stay. Great breakfast and good location.
Stayed 1 night in Mar 2025

8/10 Good

jose

Liked: Cleanliness
Nice hotel for a reasonable cost
Stayed 2 nights in Apr 2025

6/10 Okay

Kathy

The hotel is ideal to use as a base for Kumano Kodo trail as it is has regular buses to all the tourist areas. The hotel is quite basic but this is a small town. I would encourage all to try the local restaurants which look like they may or may not be open but be brave and you will eat some amazing food. The Tourist Info Centre is excellent and very helpful - with english speaking offering.
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we had a room with view over castle ruins. Easy to walk to Grand Shrine. Rooms were a good size for Japan
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay with nice helpful staff, thanks
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel New Palace is a real gem in Shingu

I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu.
Stayed 6 nights in Mar 2025

8/10 Good

Chung-Yin

Liked: Cleanliness, staff & service, amenities
Nice location, just 7 mins walk from JR station
Stayed 1 night in May 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big, new, clean room. Amazing breakfast buffet. Convenient walk to the station, castle ruins, and Taisha. A little confusing at first because you enter on the ground floor by the parking garage, but the check in lobby is on the third floor. Just go up and have a nice stay.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.
Stayed 1 night in Feb 2023

8/10 Good

yoshifumi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2024

6/10 Okay

MASAMI

Stayed 1 night in Jun 2025

8/10 Good

hideyuki

Stayed 1 night in Jun 2025

10/10 Excellent

junichi

Stayed 2 nights in Jun 2025

8/10 Good

KEIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

YUKA

Disliked: Cleanliness, property conditions & facilities
トイレが臭い
Stayed 1 night in May 2025

10/10 Excellent

miyazono

Liked: Cleanliness, amenities, property conditions & facilities
綺麗に清掃されており気持ちよく過ごせました。 フロントの男性の方やレストランの方が優しく対応してくれました。 特に朝ごはんの種類が豊富で野菜もシャキシャキしていて美味しかったです。 マッサージチェアが無料で使え旅の疲れがだいぶ癒されました。 機会があればぜひまた泊まりたいです。
Stayed 1 night in May 2025

8/10 Good

hiroshi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Yasunori

Stayed 1 night in May 2025

8/10 Good

Eiko

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Shumpei

Stayed 1 night in May 2025

10/10 Excellent

Keiko

Stayed 1 night in Apr 2025

8/10 Good

MIWAKO

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

CAMILO

Stayed 1 night in Mar 2025

10/10 Excellent

Masayoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities
広くてゆったり出来ました。 清潔感もあり良かったです。
Stayed 2 nights in Dec 2024