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Top Shibusawa Hotel Reviews
Hakone Kowakien TEN-YU
10/10 Excellent
"Very nice hotel with beautiful onsens. Breakfast and dinner were delicious. Staff very helpful and friendly. Highly recommended."
Laforet Hakone Gora Yunosumika
10/10 Excellent
"I really loved the outdoors ofuro. The facility is really beautiful in general, very friendly staff, and very easy to access from the train stop. It was a last minute reservation and we were lucky and surprised to have an ofuro in our room."
Smile Hotel Shonan Fujisawa
10/10 Excellent
"The staff I met spoke perfect English. Good shower pressure, quiet room and early check-in. Great last minute price as well."
YuYu Hakone - Private Open Air Onsen Usage Guaranteed
8/10 Good
"The hotel was beautiful, The room with futon were big and nice. The onsen was nice. The staff was nice, initially, untill they lied to us by telling us they would send our luggage to our next hotel, and it would get there late the same day. It didn't. When I asked they said the person in charge of that wasn't there, that it was normal to take up ton2-3 days (which is probably true, but they should have told us so we could have made an informed decision) we ended up in a different city with no clothes pijamas, toiletries, etc for a day and a half) they did not offer any compensation"
Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
8/10 Good
"The hôtel is wonderful! Every detail has been carefully considered and crafted using high-quality materials. The lounge, with snacks and drinks, adds to the hotel experience. Unfortunately, the dining room left us with mixed feelings regarding the dining experience. We made requests that were not honored. When we expressed our dissatisfaction, the staff's attitude changed, and our dining room experience became unpleasant. It's a real shame because, although the hotel is extraordinary, I would hesitate to book again."
The Fujiya Hotel
10/10 Excellent
"This was the most charming hotel with so much history and beautiful details. We stayed in the Angel room, which was gorgeous and spacious, and had an amazing view of the mountains. The gardens behind the property were so pretty with little walking paths and waterfalls. We loved the 1920's feel of the property. The staff were very helpful and attentive. Would highly recommend!"
Hakone Kowakien
8/10 Good
"This is a family-friendly hotel with a strong focus on kids, so there are lots of children around, especially at lunch, which can be overwhelming. The hotel is very nice; the pool and gardens are also attractive. However, if you're visiting without small children, it might not be the best choice."
Hakone Yutowa
10/10 Excellent
"Great location, quick walk to the train station. Enjoyed the free snacks & drinks after 7pm social & the garden outside was so beautiful. Breakfast buffet was very good. I only wish I had more time to spend in Hakone. Loved it. Massage therapists did a great job as well."
Toyoko Inn Odawara Station
10/10 Excellent
"The buffet breakfast here was exceptional. Japanese cuisine rotated daily so you get to try a wide variety of food and be perfectly setup for the day. Most days spent here we were fine until dinner because of how filling the breakfast was. They had a fairly large staff cooking and keeping things clean. I only wish I could have expressed just how amazing the food was. The property was nice, though they do not have cool air in the upstairs halls or elevators. But, that’s not unusual. Same for cleaning rooms, they turn off unattended air. Just be prepared, this is also fairly normal. Check in procedure was simply providing passports for scan. Check out was an automated machine where each room key went and an employee was very helpful to streamline the process. Odawara was my first stop on my first trip to Japan. It is a nice place on its own with plenty of charm and makes Mount Fuji and Hakone very accessible. It’s a Shinkansen stop as well. So getting to Tokyo was 33 min. This hotel is a few blocks from the station on the main road in front of the East exit of the station. The street here is made up on one side to be reminiscent of older Japan towns. If you crave a smaller city experience and need access to other areas, this is a good spot. Plus there’s Odawara Castle a couple blocks away. Very walkable."