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"Clean, beautiful Onsen, friendly and kind staff."

"Requested a toddler bed as advertised as free when I booked the room. It wasn’t provided and when I asked for it I was told that it would be an additional ¥8990. Pool advertised is also a hefty additional charge"

"We had the japanese western style room which comes with a small Japanese dining area which was very useful. The toilet has a bathtub and the shower head with a mid high stool useful for elderly and pregnant women. Appreciate that the toilet bowl is separated from the bathroom. The beds were really comfy and has beady pillows. The blanket was very cushy. There's a delicia supermarket 15mins by foot. And lots of home run restaurants within 10mins by foot. Love that L2 there's a common area where you could bring your own food to microwave. However, would be better if they could place a basket containing water, towels even if a do not disturb sign is being put up."

"This hotel is fairly old-fashioned, but that’s what makes it unique. Despite the fairly decent condition of the room and the smell of smoke, it was alright. The con is we have to walk uphill to the bus terminal. "

"Very nice staff!! They are very helpful!"

"Convenient location! Beds were very comfortable. Awesome that you use plastic covers over the remote control, and cups are individually wrapped. Breakfast was very good! Everyone was kind and helpful."

"Great stay and easy to get to hotel. Room shows wear and tear, but it’s not their fault. Us travelers need to be more aware and take better care of the rooms. "

"We had a quiet and peaceful time"

"It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner."