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"Room was clean, not made up after first day. “Breakfast” is minimal."

"Where to start? With the welcome packet hanging on the door. My husband and I approached the Inn on the afternoon of May 31, 2026. On the door, we found a welcome packet with a page inside directed to "Expedia Guest." A copy of this is attached. In the attached note, Mark introduced himself and then started complaining about Expedia. In the fourth paragraph of the note, he days the commission Expedia takes "makes it tough for small inns like ours." In the fifth paragraph, I kid you not,...

"We had a wonderful stay! The innkeepers were so friendly and helpful. It was fun to learn the history of the house, especially since the were so into the history. Donnie is an excellent chef and made a wonderful breakfast for us. We were only there for one night since we were visiting our son and he only had one day off. We would definitely recommend as a place to stay for one night, or much longer. Charles Town was a cool place to visit and there are several towns around with fun downtown...

"Jose-Javier at the front desk checked me in & I have to say he is not only professional but also very personable. He is certainly an asset to the team. I will certainly book again at this location because of the welcome I received from him."

"Nice property to stay at if you’re going to the casino. Shuttle was awesome."

"The wifi wasn't exactly too useful for my personal devices and there was only one washer and dryer available, so that was a pain. The pool was small but relatively empty for my entire stay, at least whenever I went to use it. The gym only has weights and cardio stuff not much equipment to work out other parts of your body like some specific muscle groups. The staff was helpful for the most part and room service did a good job, the location is in a good place around a lot of walkable stores and...

"The outside of the building and lobby area aren't fancy, but the room was very sufficient with a great cold air conditioner and good hot showers. The breakfast was very nice and well-maintained throughout the morning and all the staff were pleasant and helpful. Great location for visiting Harper's Ferry historic sites and the AT."

"Affordable"

"No comment"

"We needed a pet-friendly place for one night while traveling on I-81 and this Hampton Inn was perfect. It was an easy off and back on the highway, parking was ample and convenient, and the breakfast was actually quite good. There were several chain restaurants just a few steps away, so we didn't need to get in the car again once we parked it. If I had packed bathing suits, I might have enjoyed the small outdoor pool that was very inviting after hours on the road."

"Clean room and helpful employees. Price was significantly lower than other area hotels."

"It was a great location, close to family and friends!"

"The hotel was very nice to stay in. Great location, quiet and very friendly staff. We loved the restaurant attached to the hotel the food and drinks were excellent."

"They were updating the furniture for the whole place. The new furniture, looked great. The HOT/COLD water in the bathroom sink were switched, I found out the hard way, as I was making my sports drink. Things happen when you are remodeling. The property is quiet, since there is a WV state police Barack next door. A/C, TV, & Xfinity, worked great. Bed was comfortable."