Find all hotels by Independent in Shenandoah Valley, VA

"The front desk was pleasant and staffed by very helpful personnel."

"Some"

"Awesome "

"Clean room , quiet , the breakfast attendance is was friendly. "

"Clean room but and friendly staff "

"Room was great. Check in was easy."

"Solid choice. "

"Although the Postcard Cabin had its quirks, overall the stay was not satisfactory. When we first arrived, everything seemed really nice and picture perfect. We turned the fan on and saw all the little extra details added for this experience. The fan turned on and off every 5 minutes, we tried to turn it off, but it would not budge. Then at night we tried to shower, I saw the sign that said limited water, but there was hot water for 4 minutes and then it automatically turned freezing cold. It was quite a shock at such a late hour. The pillows were flat and uncomfortable and we found some ladies hair behind where our heads lay. We understand that people have used this location before us, but this hair was in plain sight (we don't have long black hair). Lastly, not sure what the high property fee was for, because this spot was definitely not worth the amount I paid a night. Overall, we would not choose to return to this spot due to the high price and lower quality than expected. "

"I asked where the ice machines were I was told 2nd and fourth floors when we were going out to dinner When we got back I went to our room to get the ice bucket to get ice and I couldn’t find it anywhere I then called to front desk and then was told buckets were at front desk Why wasn’t I told that originally Had to go back down to get it and then look for machine on 2nd floor Wasn’t told where it was so I walked up and down hallways and then found it right by elevator Then we went to take pills before bed and guess what no glasses. Then was told they were also at front desk Certainly wasn’t going down again Very inconvenient "