"“Upon checking into my room, I had to request a room change because the original room had maintenance and cleanliness issues. The light above the bathroom mirror was not working, and there was a leftover coffee from a previous guest still inside the refrigerator. Overall, the quality, cleanliness, and upkeep of the property were extremely disappointing and did not meet basic hospitality standards.”"

"The room is dirty. Bed sheets, blankets and towels are dirty and stained."