"Telephone was not working, waffle Iron and toaster in the breakfast room were broken, doors were jammed, tile floors as oppoesed to carpeting, to name a few problems. I called to let the mamagement know that my plane into Providenc was delaid and I would be late arriving. the front desk kept puting me hold (over twenty minutes) until I was finally tranfered to a Reservation office where I was again place on hold while she looked up my reservation. When she found it she told me she would place...