Best Western Sheffield City Centre Cutlers Hotel

3.0 star property
Eco-certified Sheffield hotel in Sheffield City Centre with a 24-hour front desk

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October 2024
November 2024

Photo gallery for Best Western Sheffield City Centre Cutlers Hotel

Bar (on property)
Front of property
Standard Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Dining

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Room options

About the neighborhood

Map
George Street, Sheffield, England, S1 2PF

What's nearby

  • Crucible Theatre - 5 min walk
  • Sheffield City Hall - 6 min walk
  • Lyceum - 6 min walk
  • Ponds Forge International Sports Centre - 6 min walk
  • Kelham Island Museum - 13 min walk

Getting around

  • Sheffield Station - 11 min walk
  • Meadowhall Interchange Tram Stop - 19 min drive
  • Doncaster (DSA-Sheffield) - 29 min drive

Restaurants

  • ‪McDonald’s - ‬1 min walk
  • ‪The Bankers Draft - ‬2 min walk
  • ‪Cavells Cafe Bar - ‬2 min walk
  • ‪The Head of Steam Sheffield - ‬7 min walk
  • ‪Kommune - ‬3 min walk

About this property

Best Western Sheffield City Centre Cutlers Hotel

Eco-certified hotel near Crucible Theatre
Located close to O2 Academy and Sheffield Cathedral, Best Western Sheffield City Centre Cutlers Hotel provides a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • An elevator, a porter/bellhop, and a front-desk safe
Room features
All guestrooms at Best Western Sheffield City Centre Cutlers Hotel feature comforts such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels and DVD players
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 10.00 per night; discounts available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 8.50 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Bar 1857

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • DVD player
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 8.50 per person
  • Nearby parking fee: GBP 10.00 per night (656 ft away)
  • Pet fee: GBP 10.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Cutlers
Best Western Cutlers Hotel
Best Western Cutlers Hotel Sheffield
Best Western Cutlers Sheffield
Cutlers Hotel
Best Western Sheffield
Cutlers Hotel Sheffield
Best Western Sheffield City Centre Cutlers
Best Sheffield City Cutlers
Best Western Sheffield City Centre Cutlers Hotel Hotel
Best Western Sheffield City Centre Cutlers Hotel Sheffield
Best Western Sheffield City Centre Cutlers Hotel Hotel Sheffield

Frequently asked questions

Is Best Western Sheffield City Centre Cutlers Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 10.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Best Western Sheffield City Centre Cutlers Hotel?

Check-in start time: 2 PM; Check-in end time: 3:00 AM.

What time is check-out at Best Western Sheffield City Centre Cutlers Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 20.00.

Where is Best Western Sheffield City Centre Cutlers Hotel located?

Located in Sheffield City Centre, this eco-certified hotel is steps from O2 Academy, Crucible Theatre, and Sheffield Cathedral. Sheffield City Hall and Lyceum are also within 10 minutes. Sheffield Station is 11 minutes by foot.

Best Western Sheffield City Centre Cutlers Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 167 out of 656 reviews" "
Rating 8 - Good. 270 out of 656 reviews" "
Rating 6 - Okay. 128 out of 656 reviews" "
Rating 4 - Poor. 65 out of 656 reviews" "
Rating 2 - Terrible. 26 out of 656 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 2 nights in Feb 2022

10/10 Excellent

Gary

Stayed 1 night in Feb 2022

10/10 Excellent

Wayne

Stayed 1 night in Feb 2022

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassle free
1 night stay for a Xmas party so only a quick visit but hassle free, central location and fair price
Stayed 1 night in Dec 2021

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel, very clean & comfortable room (111). Fantastic location right in the centre of the city. Handy for all the shops & theatres. The only reason I didn’t give it an excellent rating is the tv in our room wouldn’t tune in, & although I brought it to the attention of the receptionist, nothing was done about it.
Stayed 1 night in Dec 2021

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

4/10 Poor

KEVIN

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing special
Our stay was OK. We were only here for one night and didn't spend much time at the hotel as we were out for an event. The hotel upon entry looks smart and the staff were friendly and helpful. We had to request a couple more pillows (there was only one per person in the room) which were brought up for us (albeit without pillow cases???). The room itself was pretty dated, and the single glazed windows didn't do much to keep the noise out. My main beef however is with the breakfast. £8.50 for a bag with a manky croissant, waffle, porridge pot, orange and a carton of juice is frankly daylight robbery. I don't know how the poor lady behind the counter could keep a straight face when handing it over! For info - there's plenty of places to pick up breakfast within 1min from the hotel. There's a McDonalds literally round the corner which you could get a hot feast for two for the price of one of the hotel breakfasts.
Stayed 1 night in Nov 2021

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely clean hotel close to everything and very friendly staff
Stayed 1 night in Nov 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
COVID aftermath/ getting back to normal?
Staff are pleasant and very accommodating. Areas Going under some renovation. Water pressure is great. Room temp control is on point. Beds could be better but you can sleep. I’m used to memory foam, haven’t had to sleep on springs in years. ( personal preference, I understand). Doors slam and echo through the halls, at least you’ll know if someone is coming for you. Active location, expect noise during the evenings. Close to everything you should need (food, convenience shops, gifts, clothing etc) everything is within walking distance.
Stayed 20 nights in Oct 2021

8/10 Good

JOSIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Great little hotel to stay at really friendly staff and the room was lovely. Carpark close by and in the centre close to everything. A bit noisy in the early hours from outside but only to be expected. Would definitely stay here again my only criticism really is the lack of cooked breakfast, the continental effort was poor to say the least!! Could do better! so under circumstances pay extra for it. Next time we'll go to Wetherspoons for brekkie
Stayed 1 night in Oct 2021

6/10 Okay

William

Liked: Cleanliness, staff & service
Friendly staff on reception
Stayed 1 night in Oct 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, room comfort
1Nights Stay.
Staff very helpful.Our room in need of a lick of Emulsion.Toilet wouldn’t flush properly and hygienic bag holder empty in toilet.@
Stayed 1 night in Oct 2021

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

M

Liked: Property conditions & facilities, room comfort
Don't pay for breakfast!
We have stayed at the hotel a few times in the past and chose it this time mainly because we had previously been pleased with the freshly cooked breakfasts. We paid an extra £20 via Hotels.com for the breakfast, making it a very expensive night for a Sheffield hotel. Had we paid at the hotel the cost would have been £8.50 each, but even this would be an outrage for the breakfast we had. It consisted of a granola pot with yoghurt, a small croissant and pain au chocolate and a single item of fruit. I can't say that any of it was enjoyable to eat. The room had been updated but the hot tap in the sink didn't work. When I complained about this I was told to turn it on full and wait! We will be staying elsewhere in future.
Stayed 1 night in Oct 2021

10/10 Excellent

George

Stayed 1 night in Oct 2021

8/10 Good

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was rather noisy because the windows were open onto the side of the main road but the windows were too high to close. My friend and I had an awful nights sleep.
Stayed 1 night in Oct 2021

6/10 Okay

Ruth

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very dated. Photos do not represent the experience. Sadly my TV did not work in the room. Breakfast in a bag was not worth what was paid for it. Was also not clear on booking that is what would be offered. Room was clean and staff friendly.
Stayed 1 night in Oct 2021

4/10 Poor

Nathan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel isn't the 'best' of anything. It is a sliver of a building that looks and smells like it was last refurbed in the late 70's. The two chairs in the picture seem to have been bought just for that photo at an attempt to pretend there was a splash of modernisation. You can still smell when the hotel had smoking rooms. We booked 4 rooms as we were working nearby. In the rooms the carpets were dank, worn and the furniture was grubby with questionable stains from years of use. The bed skated around the room at the slightest touch, the worst thing however was the stench from the drains. I wondered why when I came in housekeeping had left the windows wide open with it being so cold but it seems this was to mask the smell. Having to close the windows to sleep warm and quiet meant having to endure the stench. It was the poorest nights sleep I've had in a long time as it permeated my dreams. The only upside to the property were the well meaning staff. Clearly the state of the disrepair of the hotel is not their fault. It's long been neglected. I hoped this was better than the dubious EasyHotel which I had to stay in once nearby (last minute stay with every where else booked)... it wasn't.
Stayed 1 night in Oct 2021

8/10 Good

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel and well situated for city centre.
Stayed 2 nights in Oct 2021

8/10 Good

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night central Sheffield stay
One night stay to attend a gig and do some shopping with family. Friendly and welcoming staff, especially Maggie on reception. Disappointed that the breakfast was in a bag, not a sit-down full English etc. Bed and pillows clean and comfortable, but bathroom sink drained slowly, and toilet took ages to fill between flushes and didnt flush properly every time, so obviously they have some plumbing and drainage issues.
Stayed 1 night in Sep 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Tired hotel
Stayed 1 night in Sep 2021

4/10 Poor

Frank

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed Couple
There is only a 'continental in your room' breakfast in a bag which you must collect from reception. Whilst we had paid extra for breakfast, it was unacceptable so we reluntantly went to Wetherspoons! There was no heating on in the hotel and they had no portable heaters. They said they would provide a second duvet but we are still waiting for it. The view from the room was onto a dirty noisy vehicle alleyway. Overall we were very disapoointed and we would certainly not book this hotel again.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021