4/10 Poor
Linda
21 December 2025
Disliked: Amenities, property conditions & facilities
I expected to stay in room at main resort instead my family of 12 was placed in run down inn dirty loud air condition/heat unit with no water pressure and hot water. Floor was dirty. We could not take advantage of indoor pool because not practical to walk to outside room in cold weather. Caroling and cookies not worth 10.00 pp you get stale old cookies and Swiss Miss hot chocolate with warmed tap water. No motivation to sing maybe one person sang. Our car tire got damaged while we parked car at Delaware Lodge. A screw got caught in tire. It is now 12:30pm still driving around looking for a repair shop. Everything went wrong this weekend at this Inn. I do want to commend Iris who listened with empathy to my issues with room and offered a form of service recovery. She was very professionally and kind. Thank you iris.
Linda
Stayed 1 night in Dec 2025
