Find all hotels by Ascott in Shatoujiao from SAR 352

"My original room was actually leaking water from the ceiling, but the front desk was very accommodating in helping me switch rooms. The rooms here are nice and spacious! The wooden appearance and green color scheme gives off soothing, nature vibes. The staff is decent; they open the front door for you and serve cart snacks on the lobby floor. The convenience of this hotel is easily the best aspect though, as it connects to a decent shopping mall with many food options."

"Friendliest staff ever "

"Convenient, esp. the metro station is right by the hotel.Lots of shopping available in the vicinity. AC runs very good. Staff and housekeeping are friendly and helpful."

"Very convenient if you are coming from Hong Kong. If you have the intention to travel to Guangzhou after your stay in Shenzhen this hotel would be perfect as it is very near to the railway station. The only downside is that the hotel is a little old."

"Primer nivel a precio justo. Excelente todo "

" Good breakfast quality Free laundry Excellent customer service I carried heavy luggage in front of entrance, staff went out from inside to help me to take the luggy"

"The room was clean and tidy. Service was excellent including welcome feelings from Front Office Layla and the Concierge staff seeing us off. Both were professional and supportive to offer us help without prompt. There was a drunken guest shouting and yelling on Day 2 @11pm and I immediately called the enquiry to ask what has happened. We didn't expect the front desk staff had a record of this and gave us a box of chocolate to apologize. Attention to details and I plan to come back again to stay. "

"Very helpful staff"

"Excellent location for underground to everywhere in Shenzhen. Joining to a huge shopping arcade. "