Find all hotels by Rotana in Sharm El Sheikh from SAR 761

"We stayed five nights at this resort. The grounds are very nice and well maintained, and the beach and outdoor areas are attractive. Unfortunately the rest of the experience did not live up to the five-star standard advertised. The rooms appear to be finished with fairly low-quality materials – our first room had cracked tiles, scuffed furniture, and poorly finished bathroom surfaces. Parts of the resort are extremely loud and we had to move rooms after the first night due to excessive music volumes played late at night. Be wary of buffet food that appears to have been sitting out for some time, as this caused illness during our stay. Though Sandeep in the Indian restaurant cooked nice fresh, well made food. Later in the trip we also had no running water in our room for most of a day due to a broken pipe and had to move rooms again late in the evening. Service overall was inconsistent and often sub-par, especially at reception. That said, Islam at the front desk was excellent and very helpful when dealing with our room change. There were also some excellent staff in the restaurants/beach. Overall, while the grounds are beautiful, the room quality, maintenance and service fell well short of what we would expect from a luxury five-star resort. Hotel gave us some token gestures and asked us to sign a form to say we wouldn’t leave a negative review. "

"Very clean and organized "

"Enjoyed the entire property "

"From the moment we arrived to departure,the welcome we got was so wonderful from the staff. We have been to Egypt over 12 times and would not go to any other hotel than the sierra. The staff at this hotel are great and really hard working.they can’t do enough for you"

"Checkin was disappointing , not accommodating at all and cranky every time we had to deal with the front desk. It would not hurt to smile at the guests. We have been here 3 other times and seems to be getting worse. Very disappointed. "

"JAZ Belvedere has got to be one of the best hotels we’ve stayed in. Lovely staff, spacious rooms, amazing pool and beach. Several activities such as Zumba on the beach, kids disco in the evenings, a kids club with crafts and games. Food for vegetarians wasn’t the greatest as part of the buffet however luckily the chef made sure we were fed well and cooked suitable dishes everyday. Breakfast was the best with lots of options from eggs to various types of bread, lots of fresh fruit and veg too. A pasta bar everyday during lunch and dinner was great too. Our first time in Egypt and we will definitely come back again. "

"All is good!!!"

"Overall, we had a nice stay. The room and the bathroom were huge and were cleaned regularly. The AC however, didn't work very well, especially during nighttime (our friends who were staying on the same floor, but in a different unit had the same issue). We could not get the temperature below +22 C on some of the nights, so getting good sleep was not always easy. The food was fine overall, however, we expected more variety of fish and seafood at the main restaurant. It was difficult to get a reservation at certain a la carte restaurants (I was determined and came to relations desk 3 times during the stay, so I got mine) - you can make it for only 3 days in advance. Then some of them are not as good as expected and service feels rushed (we had such experience at Mangal and Brazilian). Asian and Turkish were amazing - both food and service. Coffee was delicious (I drink black, my husband and in-laws - latte), especially across the street from the beach bar's entrance. Entertainment was great. Hardworking and talented! I know, it's not the warmest season (mid-Feb), so water in all the pools was ice cold, except one heated pool in front of the reception building, so everyone tended to stay there, so getting a vacant spot was not always easy. Service was overall good, we haven't noticed any special treatment after tipping staff however :)) "

"It was a wonderful stay and the staff were all attentive and went beyond expectations to ensure my family was comfortable and pleased "