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"The staff were polite attentive and welcoming. Brilliant at all levels"

"A great hotel, with lots of activities and entertainment for kids both big and small. The food options are great, and as a vegan I had a number of options every meal which is different to usual holiday locations. The new and old buildings mean there's plenty of space for everyone and you can always find a sunbed"

"Very helpful staff, ceru clean, recently refurbished room and hotel, excellent location if you re not driving can walk anywhere in chania and easy access to the beach. If you re driving parking can be a nightmare."

"Great people "

"Staff was responsive and proactive, overall great experience"

"The staff of the hotel is amazing, you feel at home, they are always happy and ready to assist! We will definitely come back, I strongly recommend all their properties, we stayed at the Domes White Cost in Milos and it was the same amazing experience. "

"The staff at the hotel are very accommodating and friendly, helping you with anything you need. Our room was well proportioned, although we could have done with some more storage space for our clothing. We were situated on the ground floor right near the activity pool, which was perfect for us with teens. The staff were helpful before we even got to the hotel by answering questions via Whats App, and booking the onsite restaurants for us. We can highly recommend a trip to the Agreco Farm for dinner, The White (adults only fine dining), and Asia White - although all of the food, including the buffet, was excellent. Our family of four (with two teens) had a very relaxing holiday with the Grecotel LUXME White. Special mention to Sophia on reception and Dora in the spa, and another lady behind the front desk (whose name I can’t remember) who helped us on our departure day and getting some medicine for my husband. Would highly recommend :)"

"We have had an amazing experience in Phos Hotel. Great service, people at the hotel were always smiley and willing to help you. Breakfast was great and there is option to also have a drink or eat at the bar of the main pool. The swim up hotel room was TOP. Silent, clean, great pool… I would have never left. We 200% recommend this hotel! Additionally there are many restaurants in the area at walkable distance so no need to take the care every day to go out for dinner, unless you want to go to Chania."

"Excellent hotel and service. Will visit again "