Upon arriving to our cabin we found a few issues with the hot tub not working, jet bath tub also not working, wifi not working and trash on the deck and in a few places in the cabin. We were disappointed that a more thorough job wasn't done before our arrival. We called management and they sent someone out the next day to address the issues along with the cleaning crew to do another once over of the cabin. After the disappointing first day the rest of the week was nice. The view is pleasant and there's an awesome panoramic view from the deck. Now if you're looking for just mountains/natural views of nature this might not be the view for you, there are many city lights still present in the evening. A few evenings there were thunderstorms which were very cool to watch from the deck especially when lightening would light up the sky. The cabin has a gas fireplace which was great for the chilly evenings and mornings. If you're planning to visit Dollywood this is very close to the park. There is also a pool in the community which you may use as well, the kids loved being able to swim. We even saw three bears on the way to the pool one evening! Overall, a nice getaway. We did also get partially reimbursed for the troubles we had upon arrival, which was greatly appreciated.
