6/10 مقبول
Lillian D.
٦ يناير ٢٠٢٦
عناصر لم تنل الإعجاب: النظافة
The cabin and location were great, and Karen was very responsive and communicative. Unfortunately, we experienced a significant Asian Lady Beetle infestation and cleanliness issues that caused a lot of stress and detracted from our vacation. The beetles were everywhere—including beds, closets, and bathrooms. They were falling on the dinner table as we ate and on our faces as we slept — which was very upsetting and stressful. And, while we realize that everyone has different cleanliness standards and opinions on what is considered acceptable, this cabin needs an exceptionally good and thorough cleaning – and we have the pictures that show it. Not sure if the cleaning crew was actually there between our stay and those who stayed before us, but it was not clean. Between that and the beetle infestation, we spent a great deal of time cleaning and vacuuming on our vacation.Karen did offer to send the cleaning crew (which we declined as we did not want strangers coming in to clean while all our stuff was there) and refunded the cleaning fee, which we appreciated, but the overall experience – especially for the holiday premium rate we paid - was extremely disappointing.
Lillian D.
أقام 6 ليالٍ في شهر ديسمبر عام 2025
