Find hotels near Sevierville Convention Center, Sevierville from SAR 194

"not a very welcoming experience.The check in was cold and not welcoming at all.Our bathroom toilet handle was completely broken off and they had to come in the next morning to fix it. Then the master king bed did not even have a mattress pad on the bed that was so saggy. The sheets a blanket were a reuse as well. NO ONE CAME AS PROMISED TO CHANGE THE BEDDING.We had to call again and then finally someone came and saw the linens and apologized and immediately at 9:30pm on the 4th day of asking tended to it. Just overall a very aggravating experience. The manager offered us $100 off and a late check out which the next day they were calling us and inquiring why we were still in our room and not check out. The activity that we were told that was taking place at 11am was changed and they never even bothered to tell guests. Us and several others were waiting at the activity center until I called them around 11:15 to inquire and then they said oops ! NOT a good way to manage the activities. The manager did feel apologetic and gave us the activity to bring home with us, though I know my daughter was till disappointed that she could not sit with the other kids to do it. Room was not as pictured, and the furniture was dated and my dresser drawer just had to stay open because the dresser was not level ( which is a tipping hazard ) "

"It’s ok if you go on a deal. My kids had fun and there are tons of places to eat off the property. The rooms are older. Also they don’t come to the rooms but will come if you text. Decent hotel to stay at "

"My family enjoyed!!!Recommend 10/10 !! The kids had a fun & check-in was fast. Staff did a great job on the service. The rooms were very clean and comfortable. We had a blast. "

"Good break meah rooms"

"Had a nice time "

"Good for like 3 days"

"We stayed in a 3 bed room. It was actually nice. Internet worked fine. Hotel was close to downtown Pigeon Forge. It's before you get to the big King Kong statue that's on the side of that Hollywood building. Flapjacks restaurant was next door. Beds were okay. We had a back balcony which was good. Had everything we needed for the room. Hair dryer, body wash pump, shampoo and conditioner pump on the wall. Plenty of towels and wash cloths. It was clean and didn't smell. The air worked good. We had 3 tvs in each of the three rooms. One didn't have channels but that was fine. Seasonal outdoor pool. Check in was easy and fast. Front desk worker was really nice. Probably one of the better hotels we've stayed at in Tennessee. Nightly price was good. We will definitely book here again!! "

"The breakfast was yummy, the eggs are the only thing I wasn’t impressed with. Staff very friendly. Room was so nice!"

"A game room is a must have and this did not disappoint the teens I was with. Everything was beautiful. Neighbors are much closer than I thought based on pictures. Needs a good deep cleaning. Otherwise fantastic-and they responded so quickly. Zero issues. "