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"A lovely hotel with great facilities and excellent location next to the University and stones throw from the City of Lancaster. What stood out for us was the staff. The customer service was of the highest quality and we were made to feel extremely welcome. We highly recommend this high quality hotel."

"The staff was great, especially the bar staff. We enjoyed our room too, it was big and spacious. "

"Booked to stay as we were attending the wedding of our nephew. Early wedding so had to leave our bags in the car until after 2pm check-in. Not really a problem but would have been nice to hang my extra clothes earlier. Staff polite and helpful. Room OK but no aircon so quite warm. There was a desk fan in the room so that helped. Breakfast was good with a variety of continental and cooked breakfast. Refreshed regularly"

"Friendly, helpful and hard working staff. Incredible breakfast. Clean. Good value"

"Excellent nights stay, Dan was very helpful."

"Amazing place for a family stay, I loved the views of the lake and the calmness of the nature, a variety of activities for the children, everything clean and comfortable…"

"Central location, short walk from the railway station, to the shops and cafes. Beautiful decor, large bright rooms. Loved the wide corridors to the rooms. Staff were very friendly and helpful. Would definitely stay there again. 😁"

"Loved the health club on site!"

"Very good stay. Beautiful scenery around the property "