"Air conditioning didn’t work. We complained and later we were told that they hadn’t yet changed from heat to air conditioning. It was 30C. The « sitting room » got full sun and even with blackout shades it was hot! We closed the door and opened our bedroom window. But construction just outside was unbearable during the day so we couldn’t leave it open. We had paid for three days in advance but we left after two. I asked for a refund for the one day we didn’t stay but was denied. Instead...