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"Staff are great and follow up any issues"

"If you are going to Bali, this hotel is the place to stay. Only 25 minutes from the airport. We opted for the daily breakfast included. They have 3 different restaurants you can pick for breakfast (they all serve the same food). We did not take the full all inclusive and very happy we didn't. There is the Bali Collection just off the property that has many restaurants and spas. The staff are super friendly. There is a sports lounge that has a pool table, fooseball table and a pinball machine, all free to use. The drinks and appies at the sports lounge are great, make sure to try the Margherita pizza, it is amazing. The room was very spacious. We had a nice little deck over looking the garden. Amenities in the bathroom were amazing, shampoo, conditioner, body wash. We asked them for a foam pillow and they brought two up for us withing 1/2 hour. They also provide 6 bottles of water daily to drink or for use to brush your teeth. Towel service included and there are signs that you cannot reserve a pool lounger prior to 9:30am, if you do and you are not actively there, towel will be removed. If considering the Nusa Dua area, I would highly recommend staying here. We will definitely be back here the next time in Bali."

"Spacious room, friendly and helpful staff. The pool was amazing and kid friendly. Buffet breakfast was delicious, we would stay again "

"The property was way above our expectations, the staff were friendly and happy to help wherever possible and the kids club was fabulous, highly reccomend this hotel! "

"Excellent views of the beach ⛱️ from our room. "

"We LOVE our stay at your amazing hotel. You all made our vacation extra special and memorable. Staff are wonderful, so kind, nice and helpful. Food and drink were top notch. Amenities, pool, and beach are just amazing - especially my massage. We are truly thankful grateful for everyone esp Velia (guest relation) and Aye (Senses). Thank you all so much! 5 stars! Looking forward to our stay here again in the future!"

" Clean rooms friendly staff great service thank you "

"I came to Bali to check out hotels for my guests to stay at for my upcoming birthday party. I was looking to book 30 rooms. At first, I thought I found the spot. The staff was great. The greeting was so warm, and the service was great.. However, the staff didn't offer a refund after giving my entire group food poisoning. The room had roaches; they fed us rotten eggs; we had to call the doctor to treat our illness. Needless to say, we won't be staying here for my party :( Youve been warned!!!"

"Great clean hotel"