4/10 سيّئ
Alicia، Marysville
مسافر برفقة شريك
٥ أبريل ٢٠٢٦
عناصر نالت الإعجاب: العاملون ومستوى الخدمة
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
This was the worst hotel in gambia. It started with the fee to check in early $1500 dalasi (no one can control when their flights come in) you should be able to check in early if the hotel is not full and your guys were definitely not full the 3 weeks that I stayed. We got to our room and the toilet wouldn't flush and we had no AC. After traveling I couldn't even stand in the room because I couldn't breathe. I went to reception and they were going to charge $1000 dalasi a day which would have been well over $20,000 dalasi for AC. There is no tea kettle, coffee or anything for your guests. EVERYTHING is a charge, so even though it's cheap all the extra fees add up to the stay being very expensive. The blankets and pillows are stained.blankets are rough from over usage. The "free" breakfast is a joke, offering only a limited amount and once food is complete they do not refill it. The gambian workers are expected to do mutiple jobs for very little pay. The grounds are horrible and everything is dying and there are no flowers.You should be ashamed of yourselves for allowing the corruption inside the hotel. You use old photos from the past to advertise on your website which does not truly let a guest know what they are getting into.I have never seen a hotel like this before. This should be a 1 star hotel for all the things you don't offer. I will post reviews everywhere I know so that someone can take their hard earned money to another hotel that treats their guests better.
Alicia
أقام 20 ليلةً في شهر مارس عام 2026
