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" Pleasant stay"

"Absolutely stunning, historic property. Exceeds expectation. If you like Four Seasons, this far outshines. Property, accommodations, staff, and location are outstanding. We stayed in beautiful hotels in Portugal--this one is far/away the finest. Location is in the center of the historic, beautiful, charming village, which cannot be missed for meals, strolling, photos, etc. Highly recommend making the trip to the Arouca Geo Park for the Paiva Walkways and the suspension pedestrian bridge--experience of a lifetime!"

"The Hotel is clean but very outdated, the breakfast is excellent "

"The customer service was outstanding, front desk and management are doing a great job to ensure your guests have the best experience, from the fresh organic apples at the reception to the staff that is available and open to answer any questions and help you with a smile. Thank you for your flexibility and everything you did for us."

"Great area and ample room for the whole family."

"Parking was just a hassle when we first arrived. Small tight parking lot area. Had to wait for someone to check out in order to have get a parking spot. Staff was very friendly and helpful "

"Wonderful boutique hotel in a quieter area of Viseu surrounded by water fountains, a lovely church and a simply wonderful park with an abundance of wildlife. Great selection of close restaurants. We particularly enjoyed Vintage restaurant just a 2 minute walk. The owner is a real charmer. The staff at Avenida are very friendly and helpful. Rooms are spacious, well equipped and clean. A highly recommended stay"

"Complicated self check-in with several security codes. No one on site to assist. Local phone number not helpful for international travelers. Worst is the smell of the rooms... musty, basement rooms... left window open, blew fan AC all night which made it slightly better. Would NOT recommend. "

"We stayed here in the middle of a 14 day vacation. It was very relaxing, clean and awesome spa amenities. I especially appreciated the Turkish Bath. The rooms were very nice with incredible views and balconies. Great place to unwind. "