"The back exterior wall of this hotel still bears a huge Sheraton logo. They have not been part of that chain for 10+ years. The halls are a bit musty and the elevators reflect neglect and the staff do not show true hospitality. A decent place to stay if you have an early morning flight from Genoa Airport, but that’s the only reason I’d stay here."
"Hotel was in a great location and the staff was super friendly but the room was not in the best condition, Slight odor and a little uncomfortable and outdated."
"Overall the staying was ok.
The big issue I found was on the Food and Beverage department.
Went to the lobby/bar and waited for 10-15 minutes and nobody showed up. I found out later by asking that the bar was on the terrace. Went to the bar at the 7th level. Waited for another 15’ and nobody showed up either. I ended up leaving again to get a drink somewhere else outside.
I came back at 22:10 to the restaurant to grab something to eat, the waiter almost refused to let me sit, I then remarked the...
"La ubicación es magnífica el puerto de Cruceros está justo enfrente del hotel. Muy limpio la habitación pequeña pero muy limpia y de baño amplio
En generaluy bien"
"We had a lovely stay at HNN. We were given a warm welcome & everything was clearly explained. The room was very clean with air con & complimentary hot drink tray. Also a mini bar which was charged for.
The beds were comfy & although there was a bit of traffic noise in the evening, it was quieter in the night & we all slept well.
Breakfast was continental, with a good range of breads, pastries, cheese, jam, yogurts & fruits. They had some pre packaged gluten free items for my coeliac husband...