Find hotels near Serpentarium, El Valle de Anton from SAR 466

"Do not count on having a room if you book this place as there is no one around to help and trying to contact anyone is next to impossible. The first night when we got to the room it was not made up. There were no sheets, no towels and no one around the property to help us. We sent messages and tried calling and every other way to contact the owner or manager but got no reply. Finally after almost 3 hours someone brought sheets for us. The owners offered a $25 refund, but after a month we have still not seen any refund. We were there 2 nights and the second night some other people arrived at dark looking for their room. Again there was no one to help them and the room they were given was occupied by someone else. They eventually had to leave and try and find another room somewhere else. There is also no phone service in the area so you have to somehow get wi-fi or drive several miles up the road to use the phone. Not worth the hassle, book somewhere else."

"El lugar es sencillamente espectacular, el servicio de excelente calidad y el staff muy amable y amigable. La comida muy completa y variada, las piscinas super limpias y el servicio de bar muy eficiente y con gran variedad de licores. Me encantó el lugar"

"Brand new property with clean spacious rooms. Ample storage in the room and large bathroom with walk in shower and Molton brown toiletries. There was complimentary bottled water although the tap water is safe to drink, and 6 complimentary coffee pods a day. The yoga instructor was excellent and the yoga was complimentary 9am Thursday to Monday on a roof terrace on the spa. There is a roof terrace bar with amazing views of the surrounding mountains with complimentary drinks for guests each evening 5pm to 7pm which was a really nice touch. All the staff are professional and friendly. The breakfasts are excellent quality and lots of variety. The dinners in the terra vegetarian restaurant and tempo restaurants were excellent quality. We didn’t eat in fuego so can’t comment on that. The food prices are at the higher end but all great quality. We paid around $70-80 for 2 people for 2 courses each and 1 drink each. Our only criticism was the room rate included breakfast however we were charged extra ($30 for 2) for a takeout breakfast on the day we had an early pick up for a trip out with a guide which was a bit steep given the room rate. There were lots of birds in the area and the hotel could attract many to the gardens/grounds if the hummingbird feeders were regularly replenished (they were practically empty our full 5 day stay). A suggestion would be to use up any left over fruit such as papaya or banana to set up a feeding station for wild birds in the hotel gardens "

"Great place to stay while exploring el valle. Daniel was very helpful. I had a car, but he was always helping drive others that didnt have one. "

"Amazing place to go for a weekend just to relax and disconnect from the hustle and bustle of the city. The cabin we had was perfect for a small family and we enjoyed how close it was to restaurants and places of interest. Dennis is a delightful host. "

"👍"

"Horrible customer service, tried calling to cancel as our flights to Panama were cancelled and they had no number to call, the number given was a house number. Expedia tried calling and no answer in the end we lost out on our money, we lost out on the hotel. "

"Clean and relaxing. Massage part did not accept Amex which is my primary credit card. Otherwise, everything was great. "

"The hotel is beautifully located surrounded by a tropical garden. We had a luxury room with a pretty view but to get there we had to climb very steep steps. The food was very good but the dinner/lunch menu was the same the 4 days we stayed there. "