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The Shilla Jeju

5.0 star property
Elegant beach resort and 2 outdoor pools

Choose dates to view prices

Photo gallery for The Shilla Jeju

Poolside bar
Corner Suite Mountain | Living area | Flat-screen TV
Premium bedding, down comforters, minibar, in-room safe
Superior Suite Mountain | Premium bedding, down comforters, minibar, in-room safe
Garden view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Room service
  • Laundry
The current price is SAR 916
SAR 1,008 total
includes taxes & fees
21 Aug - 22 Aug

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Corner Suite Mountain

Corner Suite Mountain | Premium bedding, down comforters, minibar, in-room safe

Corner Suite Mountain

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 66 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Double Mountain

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Mountain

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Mountain

Premium bedding, down comforters, minibar, in-room safe

Standard Double Mountain

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Double Ocean

Premium bedding, down comforters, minibar, in-room safe

Premier Double Ocean

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Family Twin Mountain

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family Twin Mountain

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Terrace Double Garden

Premium bedding, down comforters, minibar, in-room safe

Standard Terrace Double Garden

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Deluxe Twin Mountain

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Mountain

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Pacific Deluxe Suite Garden

Premium bedding, down comforters, minibar, in-room safe

Pacific Deluxe Suite Garden

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 72 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Suite Mountain

Superior Suite Mountain | Premium bedding, down comforters, minibar, in-room safe

Superior Suite Mountain

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 79 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for [FAMILY DELIGHTS] Standard Terrace Family Twin Garden

Premium bedding, down comforters, minibar, in-room safe

[FAMILY DELIGHTS] Standard Terrace Family Twin Garden

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Futon

View all photos for Premier Double Mountain

Premium bedding, down comforters, minibar, in-room safe

Premier Double Mountain

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Terrace Family Twin Garden

Premium bedding, down comforters, minibar, in-room safe

Standard Terrace Family Twin Garden

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Futon

View all photos for [FAMILY DELIGHTS] Deluxe Family Twin Mountain View

Premium bedding, down comforters, minibar, in-room safe

[FAMILY DELIGHTS] Deluxe Family Twin Mountain View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [FAMILY DELIGHTS] Deluxe Family Twin Garden View

Premium bedding, down comforters, minibar, in-room safe

[FAMILY DELIGHTS] Deluxe Family Twin Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Mountain

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Mountain

7.0 out of 10
Good
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [FAMILY DELIGHTS] Deluxe Family Twin Ocean View

Premium bedding, down comforters, minibar, in-room safe

[FAMILY DELIGHTS] Deluxe Family Twin Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Suite Garden

Premier Suite Garden | Premium bedding, down comforters, minibar, in-room safe

Premier Suite Garden

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 79 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Local - Deluxe Family Twin Garden View, 30,000 Voucher at Local Dining, 3 Sightseeing tickets

Premium bedding, down comforters, minibar, in-room safe

Family Local - Deluxe Family Twin Garden View, 30,000 Voucher at Local Dining, 3 Sightseeing tickets

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Local - Standard Terrace Double Garden, 30,000 Voucher at Local Dining, 3 Sightseeing tickets

Premium bedding, down comforters, minibar, in-room safe

Family Local - Standard Terrace Double Garden, 30,000 Voucher at Local Dining, 3 Sightseeing tickets

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Family Local - Deluxe Family Twin Ocean View, 30,000 Voucher at Local Dining, 3 Sightseeing tickets

Premium bedding, down comforters, minibar, in-room safe

Family Local - Deluxe Family Twin Ocean View, 30,000 Voucher at Local Dining, 3 Sightseeing tickets

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Local - Deluxe Family Twin Mountain, 30,000 Voucher at Local Dining, 3 Sightseeing tickets

Premium bedding, down comforters, minibar, in-room safe

Family Local - Deluxe Family Twin Mountain, 30,000 Voucher at Local Dining, 3 Sightseeing tickets

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Terrace Double Garden

Premium bedding, down comforters, minibar, in-room safe

Premier Terrace Double Garden

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Family Twin Garden View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family Twin Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Family Twin Ocean View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family Twin Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Garden

Premium bedding, down comforters, minibar, in-room safe

Standard Double Garden

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Twin Garden

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Garden

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Ocean

Beach/ocean view

Deluxe Double Ocean

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
75, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-130

What's nearby

  • Jungmun Saekdal Beach - 4 min walk - 0.4 km
  • Jeju Teddy Bear Museum - 8 min walk - 0.8 km
  • Cheonjeyeon Falls - 17 min walk - 1.5 km
  • International Convention Center - 3 min drive - 2.1 km
  • Jusangjeolli Cliff - 5 min drive - 3.4 km

Getting around

  • Jeju Intl. Airport (CJU) - 54 min drive

Restaurants

  • ‪콘페티 - ‬9 min walk
  • ‪베메로 Bake Make Roast - ‬10 min walk
  • ‪페닌슐라 - ‬9 min walk
  • ‪BHC - ‬9 min walk
  • ‪이공이시 - ‬9 min walk

About this property

The Shilla Jeju

Luxury family-friendly resort located in Jungmun
At The Shilla Jeju, you can look forward to a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, brunch, dinner, kids' meals, and Japanese cuisine. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
Other perks include:
  • 2 outdoor pools and an indoor pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A children's club (surcharge), ATM/banking services, and smoke-free premises
  • Guest reviews say good things about the helpful staff
Room features
All 429 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other amenities include:
  • Highchairs, baby baths, and children's dinnerware
  • Down comforters and extra futons (surcharge)
  • Bathrooms with designer toiletries and deep soaking tubs
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

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  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 962 reviews
The price is SAR 1,024
SAR 1,239 total
includes taxes & fees
19 Aug - 20 Aug
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: KRW 70,000 for adults and KRW 40,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Badang
  • Hinode
  • Poolside Bar
  • The Parkview

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Health club
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 48400.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 70000 for adults and KRW 40000 for children
  • Futon bed fee: KRW 48400 per night
  • Rollaway bed fee: KRW 48400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Toothbrushes and toothpaste are available for surcharge.
Children under 130 centimeters must wear a life jacket in the pool and be accompanied by an adult.
Guests under 19 years old are not allowed in the adult pool. Petit cabanas are only available by advance reservations.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jeju Shilla
Shilla Hotel Jeju
Shilla Jeju
Shilla Jeju Hotel
The Shilla Jeju Hotel Seogwipo
Shilla Cheju Hotel Seogwipo
Shilla Cheju Seogwipo
The Shilla Jeju Seogwipo, Jeju-Do
Shilla Jeju Resort Seogwipo
Shilla Jeju Resort
Shilla Jeju Seogwipo
Shilla Cheju Seogwipo
The Shilla Jeju Seogwipo
Shilla Cheju Hotel Seogwipo
The Shilla Jeju Resort
The Shilla Jeju Seogwipo
The Shilla Jeju Resort Seogwipo

Frequently asked questions

Does The Shilla Jeju have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is The Shilla Jeju pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Shilla Jeju?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Shilla Jeju?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Shilla Jeju?

Check-out is at 11 AM.

Where is The Shilla Jeju located?

This family-friendly Seogwipo resort is located by the ocean, within a 15-minute walk of Jungmun Golf Club, Ripley's Believe It or Not Museum, and Jungmun Saekdal Beach. Yeomiji Botanical Garden and Jeju Teddy Bear Museum are also within 15 minutes.

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The Shilla Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1012 reviews
Rating 8 - Good. 135 out of 1012 reviews
Rating 6 - Okay. 48 out of 1012 reviews
Rating 4 - Poor. 14 out of 1012 reviews
Rating 2 - Terrible. 21 out of 1012 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yunhee

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at JEJU Shilla. All the staff were very friendly and helpful. Rooms were clean and hotel amenities were awesome and convenient. They had beautiful hiking/ walking path that led to a beach and it was absolutely beautiful. I would definitely stay there again!
Stayed 2 nights in Jun 2025

10/10 Excellent

JUDY

Liked: Cleanliness, amenities, property conditions & facilities
All staff was super friendly and prompt! I loved the whole property especially the view!
Stayed 2 nights in Jun 2025

10/10 Excellent

Inae

Liked: Cleanliness, staff & service, property conditions & facilities
nice ocean area.
Stayed 4 nights in Mar 2025

2/10 Terrible

Yi

Disliked: Cleanliness, staff & service, amenities
The worker in this hotel not allow me to eat breakfast becauae I didn't wear formal. Haha... how funny！ It‘s my vacation time and I have to wear formal😂
Stayed 5 nights in Jul 2025

10/10 Excellent

seung

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hiking trail connect to sea and comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jaisimha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... Property is very well maintained. Fabulous amenities. Definitely better than 5 star - should be 7 star at least!

8/10 Good

MINYONG

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

Bhoopalam G

Liked: Cleanliness, staff & service, property conditions & facilities
A class apart
Stayed 2 nights in Apr 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
The room needs renovation. The AC didn’t work at all — good thing we were there in early May with mild weather.
Stayed 3 nights in May 2025

10/10 Excellent

SUK

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded our expectation during our stay
Stayed 2 nights in Aug 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Really disappointing!

We stayed for 3 nights in April. The hotel is a little run down. The restaurants are not good enough for a 5 star hotel. Both the Korean and Japanese restaurants are average at best. The ambience is terrible. The food ok. We are a family of vegetarians, at the Korean restaurant we were served a side with prawns in and a chicken soup. I find this absolutely not acceptable. The dinner was a vegetarian set menu. Not sure I would stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Reuben

Liked: Cleanliness, amenities, property conditions & facilities
Shilla Jeju was a very nice hotel for our 3 day vacation in JeJu island. As Americans from San Diego, this was a very nice and user-friendly hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

seongyeon

Liked: Cleanliness, staff & service, amenities
Jeju Island's best hotel. It was a great experience. It has a traditional and slightly old-fashioned feel, but it was wonderful.
Stayed 2 nights in Jul 2024

6/10 Okay

Sean

Liked: Amenities
This hotel is little bit old and worn out. There is long line at check in and check out time. Staffs look very busy and tired.
Stayed 3 nights in Aug 2024

4/10 Poor

Christopher

Liked: Cleanliness, amenities
This could be a lovely hotel, however, it is ruined by rules and clipboard police staff enforcing them around the pool area. The rest of the staff are lovely and professional, however, the pool staff wouldn't be amiss in North Korea. Children been told off for not wearing arm bands when they are able swimmers or for using a mask instead of goggles are just some of the petty rules this hotel enforces on its customers. The hotel was nowhere near full with plenty of sunbeds around the main pool but if you didn't reserve a bed the clipboard police would be over to lecture you about the rules. Even with a reservation they try to move you after 90 minutes as it has been reserved (by who? And why can't they use the one next to us? Or one of the nearly 40 free and empty ones?). We were sitting in the pool when we were summoned to the side - we seriously thought something bad had occurred and they'd searched for us. No, simply to be told we needed to move. Whilst we persisted that we can stay on our bed and they relented they still swiped up our towels when we were next having a dip meaning we had to trudge back across the complex for fresh towels. Another day, we were unable to reserved a bed at 4.20 despite there being at least 20 unreserved. Even trying to sit on one and a clipboard will arrive within seconds to whisk you off them. There is another pool but this is charged at £12 for 2 hours. Unfortunately it is still patrolled by the police. Literally 1 minute overs
Stayed 4 nights in Jun 2025

10/10 Excellent

Seongah

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

byungsoo

Liked: Cleanliness, amenities, property conditions & facilities
푸근하고 편안하게 쉴 수 있는 분위기
Stayed 1 night in Jun 2025

10/10 Excellent

JEE SOO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Little outdated but great luxury accommodation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Seowon

Stayed 1 night in May 2025

10/10 Excellent

Hee Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들 정말 친절하시고, 조식이 훌륭합니다.
Stayed 1 night in Mar 2025

10/10 Excellent

JEOUNG JUN

Stayed 1 night in Apr 2025

10/10 Excellent

Insu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

LEE

Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025